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Old 03-07-2012, 09:53 PM
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Join Date: Jan 2012
Posts: 86
Would you be mad...

...if upon picking up your 1969 vehicle from the most reputable auto glass place in town, the technician says, "I lost a moulding clip, so I just reattached your chrome windshield moulding with a 1" sheet metal screw into the body..."?

Was unable to talk to the shop manager today, but tomorrow morning....

The thing that pisses me off the most is that they would never do this to a 57' Chevy or a 2000 Toyota. They were just like, "oh, it's a diesel who cares der dee der der..."

$370 for seals from MB dealership
$350 labor at pro auto-glass shop
And a 1" sheet metal screw drilled through a chrome trim piece into my car to replace a 38 cent moulding clip.
1969 220D - 4spd std
1973 220D - 4spd std
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Old 03-07-2012, 10:04 PM
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Join Date: Oct 2004
Location: Grand Rapids, MI
Posts: 14,998
I'd make them pay every cent necessary to get it fixed right. Unbelievable.
-diesel is not just a fuel, its a way of life-
'15 GLK250 Bluetec 75k - mine - (OC-80,500)
'17 Metris(VITO!) - 6k - wifes (OC-10k)
'01 E320 Wagon - 159k - mine (OC-160,000)
'89 420SEL 166k - mine (OC-167,000)
'01 E320 - 168k - dad's (OC-171,500)
'07 E350 Wagon - 131k - dad's (OC-132,500)
'01 SL500 - 48k - dad's (OC-52,000)
'09 E350 4matic Sedan - 128k - Brothers (OC-128,000)
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Old 03-07-2012, 10:10 PM
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Location: san marcos, Texas
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i don't think i'd be mad. i'd probably start to feel nauseous, drop to my knees, & maybe start crying...softly...into my hands.
1982 300sd from craigslist $800 greased on one tank with NO CONVERSION in the Hot Texas Sun. (currently dead & awaiting engine damage investigation and/or longblock swap)
new daily: '03 vw 5speed jetta tdi wagon. bagged&chipped
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Old 03-07-2012, 10:26 PM
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Join Date: Oct 2011
Location: Avra Valley, Arizona
Posts: 186

Oh, I'd be more than mad. At the very least, they should be buying you some new chrome molding to replace the one they put the screw through, And fix it correctly. Also any damage the screw made going in to sheetmetal, if any. Although I doubt I'd want them to touch my car again after their first attempt. Unreal that some mental midget would think "that is okay" to do to any car, let alone a classic M-B.

There are websites online, where you can rate businesses based on what kind of service you feel they exemplify. And you can see where other people have previously commented on. "Yelp" is the first one that comes to mind, although I know there are others. I would let the Auto glass business owner know that you would like your car repaired to your standards, after mentioning these consumer based websites.

BTW, that is where I looked to find an auto glass place for my own Benz, found a company with 100% perfect comments & went with them. They came to my house & did it. And I paid a lot less than 350 in labor. Just a suggestion.
2007 Dodge Ram 3500 Cummins Turbo Diesel 4x4
2002 CLK 430 Cabrio - moneypit project car
1994 GMC S-15 pickup 4.3 5MT
1985 300 SD
1978 300 CD
1962 220-S Fintail - awaiting restoration
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Old 03-07-2012, 10:56 PM
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Location: Mount Holly, NC
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... I do not think I would have left the shop without getting the OWNER there in person to put in writing that the car needs to have the hole properly repaired, and a new trim from Mercedes to replace the damaged part. also, I'd want the employee fired on the spot.
John HAUL AWAY, OR CRUSHED CARS!!! HELP ME keep the cars out of the crusher! A/C Thread
"as I ride with my a/c on... I have fond memories of sweaty oily saturdays and spewing R12 into the air. THANKS for all you do!

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1987 190D 2.5Turbo
1987 190D 2.5Turbo
1987 190D 2.5-5SPEED!!!

1987 300TD
1987 300TD
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Old 03-07-2012, 11:28 PM
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1977 300d 70k--sold 08
1985 300TD 185k+
1984 307d 126k--sold 8/03
1985 409d 65k--sold 06
1984 300SD 315k--daughter's car
1979 300SD 122k--sold 2/11
1999 Fuso FG Expedition Camper
1993 GMC Sierra 6.5 TD 4x4
1982 Bluebird Wanderlodge CAT 3208--Sold 2/13
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Old 03-07-2012, 11:41 PM
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Not so amused
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Location: West Quebec
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Hell not around here. Absolutely typical. "It's just an old car."

I would have gone ballistic on the spot, right in the face of the knuckle-dragging moron who thought it was a good idea. Did I say that loud enough?

2002 e320 4matic estate│1985 300d│1980 300td
Previous: 1979 & 1982 & 1983 300sd │ 1982 240d

“Let's take a drive into the middle of nowhere with a packet of Marlboro lights and talk about our lives.” ― Joseph Heller, Catch-22
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Old 03-08-2012, 12:47 AM
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Posts: 86
Yeah, I feel a little embarrassed that I didn't go ballistic on the spot. I think I was in shock a little, I screwed up major by not confronting them on the spot. I'm still new to actually caring about stuff like that. Every other car I've had was a complete beater. Called the shop 5 mins after I left, manager had already left (I picked the car up at closing time...) Just sent an email to the owner, and I am going to call tomorrow.

@ Desert Panther

I actually chose these guys based off of their Yelp rating, nearly 5 stars. And I spoke extensively with the guy that gave me a quote during which he said they have worked on several vintage MB's.

I really really really hope they don't try to say some BS like "You took the car home, so we can't do anything now..."

If they try that, I might have some Judge Judy in my near future. It baffles the mind that someone would think that was acceptable.
1969 220D - 4spd std
1973 220D - 4spd std
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Old 03-08-2012, 12:49 AM
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P.S. I would post a picture, but I dropped my camera on the way out to take one, and now all my pictures come out looking pretty psychedelic. Not my day...
1969 220D - 4spd std
1973 220D - 4spd std
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Old 03-08-2012, 07:27 AM
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Originally Posted by donnierhodes View Post
P.S. I would post a picture, but I dropped my camera on the way out to take one, and now all my pictures come out looking pretty psychedelic. Not my day...
How is that possible? It's digital right? Probably still takes good pix... LCD is just messed up.

85 190E 2.3(SOLD)
86 230E (-->300D)
87 300D (-->300TD)
68 250S w/ a 615 and manual tranny (RIP)
87 300TD (SOLD)
95 S280 "The KRAKEN" (Turbo 2.9 602 transplant)
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Old 03-08-2012, 07:37 AM
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diesel enthusiast
Join Date: Jan 2007
Location: Germantown, TN
Posts: 5,437
Royally pissed

And I'm a patient man.... But I would not leave until I got a manager.....or at least say something about it. I'd have them pay to have it fix the correct way or threaten them with legal action...and be willing to do it.

Let's see ..NEW CHROME STRIP.....but then they have to replace the rest of it to the body. Paint the body....

Maybe get an estimate from the MB dealer and take it to them..

And don't forget --- a new clip!!!
Germantown, TN

Current Car --- 05/2012 1984 300D Light Ivory, Red interior
Cluster Needles Paint
New Old Stock (NOS) parts

3/2008 1986 300SDL "Coda"
04/2010 1965 190D(c) "Ben"
& many more
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Old 03-08-2012, 08:02 AM
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That is disgraceful.

What a total wanker.
1992 W201 190E 1.8 171,000 km - Daily driver
1981 W123 300D ~ 100,000 miles / 160,000 km - project car stripped to the bone
1965 Land Rover Series 2a Station Wagon CIS recovery therapy!
1961 Volvo PV544 Bare metal rat rod-ish thing

I'm here to chat about cars and to help others - I'm not here "to always be right" like an internet warrior

Don't leave that there - I'll take it to bits!
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Old 03-08-2012, 08:07 AM
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Originally Posted by Zacharias View Post

I would have gone ballistic on the spot!

w126 500SEC gen II euro, powered by OM617 turbo stolen from 84 300SD 2.88 diff,EGR blinded
next wish/project: w114 coupe OM603 powered
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Old 03-08-2012, 10:43 AM
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Location: St. Thomas PA
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I was confident I made the right decision to have an MB dealer replace the windshield in my '83- now I'm sure I did.
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Old 03-08-2012, 10:52 AM
Join Date: Jan 2010
Location: Back in SC upstate
Posts: 1,382
I would call the manager and discuss the infraction. I would end the conversation by asking for his boss' phone number and address. Then follow up with a letter to the manager. Paper can not be ignored like electronic communication and phone calls.
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