I've seen occasional complaints that dealer and independent parts sellers don't have people with detailed knowledge of every part on every MB made. Here is your chance to step it up and make a difference. Who will accept the challenge?

~~~~~~~~~~
Pelican Parts is Hiring! - Sales Representative

Do you have a vast amount of knowledge of Mercedes and BMW vehicles and parts? Do you have great people skills and enjoy chatting about cars all day? Then you may be the person that we're looking for!

The Sales Representative is responsible for providing a great customer experience by assisting each of our customers with any part or vehicle questions they may have. The Sales Representative is also responsible for utilizing the tools provided in order to obtain sales and meet the department conversion rate goals. We are looking for a highly motivated candidate with experience in parts. Daily tasks include:

• Assisting customers through multiple channels: Voice, chat and email
• Utilizing the tools provided in order to assist each customer
• Always meeting the expectations of the customer
• Complete all tasks by the end of each day

Knowledge, Skills and Abilities
• Vehicle & Parts Knowledge Required (Porsche, Mercedes and/or BMW)
• Computer savvy
• Ability to multitask
• Team player
• Organized
• Typing skills

Roles & Responsibilities
Provide a great experience on each call/email/chat that meet the QA expectations
Meet the minimum standards for conversion rate
Meet the minimum standards for total sales
Complete all assigned tasks by end of day

Interested parties should email their resume and general information to careers@pelicanparts.com

Cool ! .

I hope this works out for everyone involved .

No mention of pay scale....

__________________
-Nate
1982 240D 408,XXX miles
Ignorance is the mother of suspicion and fear is the father

I did then what I knew how to do ~ now that I know better I do better

Maybe they want volunteers.


At least a range would be a good idea. So the management doesn't waste time in triage of useless CVs.

__________________
Strelnik
Invest in America: Buy a Congressman!

1950 170SD
1951 Citroen 11BN
1953 Citroen 11BNF limo
1953 220a project
1959 180D
1960 190D
1960 Borgward Isabella TS 2dr
1983 240D daily driver
1983 380SL
1990 350SDL daily driver alt
3 x Citroen DS21M, down from 5
3 x Citroen 2CV, down from 6

FWIW, they're always very nice and polite, just rather clueless about Auto Parts so this may well be the start of something great .

__________________
-Nate
1982 240D 408,XXX miles
Ignorance is the mother of suspicion and fear is the father

I did then what I knew how to do ~ now that I know better I do better

Like most companies today, these requirements jump out:

- complete all tasks by end of day.
Management assigns tasks, so the employee has no control of the expectations. Watch "American Hot Rod" to see unusual expectations.

- meet sales goals.
Depends a lot on pricing, which the employee doesn't control. $170 M-B "shutdown valves" don't sell fast, but would if $40.

__________________
1984 & 1985 CA 300D's
1964 & 65 Mopar's - Valiant, Dart, Newport
1996 & 2002 Chrysler minivans