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#16
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Any of the bad PR is generated by those with little real data , emotional responses and the inability to deal with loss of power assist. Perception is everything, I remember in the 70's / 80's when GM lost a law suit because Chevy engines went into Buicks ( there was lots of engine swapping so there were probably many other suits. ) https://www.nytimes.com/1977/03/15/archives/article-4-no-title-engine-swaps-innocent-to-gm-but-sinful-to.html https://www.nytimes.com/1981/06/28/us/jury-orders-gm-to-pay-10000-in-switch-of-engines.html People are expecting aircraft levels of reliability with minimal to no maintenance. The SBC's cycle count attempts to accomplish this but drivers resist replacing a part when it times out. Or even worse, lumping a brake light switch failure into the cycle count lock out. With cars being much more reliable than in the 70's and 80's , fewer people experience the loss of power steering / power braking and are unable to cope with this in more modern cars. I'm involved in a repair of a full sized pickup truck where most of the electrical system shuts off due to an electrical fault. The driver ( 30 something ) claims the steering " locks up and can't be turned " when the engine stalls. This truck has electric power steering and ,while the steering is stiff, it can still be steered just not with one finger. I'd be willing to speculate that those claiming " total loss of brakes " are normally driving with tips of toes and push the peddle the normal distance but no farther during a SBC failure. RE: They are selecting braking force by peddle distance not foot pressure. |
#17
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Mine as well. I have at least three cars with SBC that I am "responsible" for, so I am sure the dealer will see one or more of them for SBC work before the year 2028.
__________________
All Diesel Fleet 1985 R107 300SLD TURBODIESEL 2005 E320 CDI (daily) LOTS of parts for sale! EGR block kit http://www.peachparts.com/shopforum/diesel-discussion/355250-sale-egr-delete-block-off-plate-kit.html 1985 CA emissions 617 owners- You Need This! Sanden style A/C Compressor Mounting Kit for your 616/ 617 For Sale + Install Inst. Sanden Instalation Guide (post 11): http://www.peachparts.com/shopforum/diesel-discussion/367883-sanden-retrofit-installation-guide.html |
#18
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2. No prior service history is required. 3. Unofficial "recommendation" to dissuade service advisors? Please elaborate........ |
#19
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I've had a few interesting conversations about this... I've discussed this a few times with friends who work at MB and a few local MB enthusiasts. To us, it looks like MB has put a service life expectancy on their cars of 25 years. That's saying quite a bit - their newer cars aren't the disposable soda cans most thought they were; and that they're willing to support them for longer than some other car manufacturers have been around. My friends at the dealer think it's an interesting tactic to maybe draw more folks into dealers for service, which I can see their viewpoint. SBC car comes in for warranty service, and a laundry list of other items need service - they might be enticed to spend $1500 on services if they're getting the SBC covered by warranty. Heck, I'd probably drop $1k on service at the dealer if I were getting $2k covered.. And I hate using the dealer for service! A friend made the comment that he feels of all the recent model MBs, the W211 has had the highest number of issues that were customer visible for things that should have been non-wear items. Things like leaky fuel tanks, SBC units, and faulty balance shafts shouldn't have really failed in such a short time. The oldest W211 is now only 15 years old, and in that time may have needed both a fuel tank and SBC pump at what...? ~$2k each? He thinks MB might be trying to do right after the leaky fuel fiasco and showing you should expect a lifetime of service from your MB. Anyways, I digress. Good news for many W211 owners, especially those looking to drive their CDI to half a million miles. A friend is working with MB to get some sort of compensation for having his SBC pump replaced just under a year ago, not sure if they're going to help him out, but will be interesting to see what happens.
__________________
-Justin 91 560 SEC AMG - other dogs dd 01 Honda S2000 - dogs dd 07 MB ML320 CDI - dd 16 Lexus IS250 - wifes dd it's automatic. |
#20
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__________________
All Diesel Fleet 1985 R107 300SLD TURBODIESEL 2005 E320 CDI (daily) LOTS of parts for sale! EGR block kit http://www.peachparts.com/shopforum/diesel-discussion/355250-sale-egr-delete-block-off-plate-kit.html 1985 CA emissions 617 owners- You Need This! Sanden style A/C Compressor Mounting Kit for your 616/ 617 For Sale + Install Inst. Sanden Instalation Guide (post 11): http://www.peachparts.com/shopforum/diesel-discussion/367883-sanden-retrofit-installation-guide.html |
#21
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I really doubt much vehicle tech from Chrysler went towards MB but it is true MB tech went Chrysler's way. Witness the 00-10 Chrysler PT Cruiser. This was also sold in Euro markets with a small gas engine and a MB diesel. Chrysler also got the 722.6 auto trans , rear differential on the 300 / Charger / Challenger type cars and probably other stuff I'm unaware of. It gets really weird that Chrysler mini vans rebranded as the 09 - 14 VW Routan has MB marked tire pressure sensors. Word on the street was MB got Chrysler's parts distribution network that it apparently desperately needed. |
#22
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Actual letter
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#23
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SBC WARRANY EXTENSION PART 2 |
#24
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We would need to see the original warranty as the one you posted is an addendum .
I don't consider hitting the cycle counter a premature failure of the SBC unit. I consider it a hitting end of expected service life just like an oil filter or brake pad thickness warning. This would need to be specifically addressed in the original warranty. |
#25
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Great development! I am glad to see MB standing behind their product. I think it was a great move on their behalf to get out in front of this and warranty a very complicated braking system to minimize liability while at the same time giving confidence to owners.
Hats off!
__________________
-- Chris '95 E300, 216k miles, Silver Surfer '05 E320 CDI, 138k miles '07 S550 4matic, 69k miles Gone but not forgotten: '76 300D, 350k miles?, SOLD in 1995 '75 240D, 300k miles, SOLD in 1991 |
#26
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Received my letter today with sticker.
NT
__________________
-- Chris '95 E300, 216k miles, Silver Surfer '05 E320 CDI, 138k miles '07 S550 4matic, 69k miles Gone but not forgotten: '76 300D, 350k miles?, SOLD in 1995 '75 240D, 300k miles, SOLD in 1991 |
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