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  #1  
Old 11-16-2000, 10:10 PM
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Join Date: May 1999
Location: Sacramento, CA
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Bill,

Out of curiosity, what do you think a good procedure would be for following up on parts shop requests? Wait "X" number of days, followed by an email, or another request?

thanks!

anthony

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Old 11-16-2000, 11:42 PM
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Join Date: Mar 1999
Location: Johns Creek, GA, USA
Posts: 5,013
We try to answer each request within 1 business day. Sometimes the request involves special tools or dealer-only items that require more research.

If you don't hear something by 2 business days, send me an e-mail so I can check the status of your inquiry.

bill@peachparts.com

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Bill Wood - Webmaster
MercedesShop.com, LLC
MB Autowerks Inc

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