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Dirtywhitebenz 12-16-2007 12:00 AM

Chilton guidebook accuracy?
 
Does anyone know how closely the Chilton labor guidebook matches actual Mercedes dealer labor in both time and cost?

Thanks

manny 12-16-2007 06:57 PM

Usually the labor guidelines in Chilton, Haynes, Clymer, etc. manuals are taken directly from the OEM allowances. ;)

loepke72 12-16-2007 08:24 PM

The labor times in the flat rate manuals are derived from manufacturers' warranty labor times; they are not necessarily the same. For example, a pinion seal on a rear axle might pay 1.4 hours in a Chilton book. There will be a number in parentheses next to that 1.4; it'll look like 1.4 (0.9). That means that the manufacturer pays 0.9 hours for that repair. The customer pay labor times are most always a little higher than warranty times. This is due to several factors. An out-of-warranty vehicle may have body damage, rusty nuts and bolts, some that may need to be cut off to perform a repair, grease and oil all over it, independent shops that lack the experience and/or dealer special tools because they have to repair all makes and models, not just a few, etc. Usually the warranty time is simply increased by a percentage (40-50% in most cases) to get the customer pay time.

Dirtywhitebenz 12-16-2007 10:21 PM

Thanks guys. That's what I needed to know.


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