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  #1  
Old 11-09-2006, 04:06 PM
Mad Mick's Avatar
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Buy Parts cannot be displayed

Hi Folks,

Have tried now for several days to access the buy parts link and each time there is a delay, as if server not found and then the message;

The page cannot be displayed

Anyone know if this is an issue. Or am I the only one.

Sorry forgot to mention that this occurs when I put in a year for Mercedes and then click search catologue.

Thanks.

Mad Mick


Last edited by Mad Mick; 11-09-2006 at 04:13 PM. Reason: not enough information.
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  #2  
Old 11-09-2006, 04:31 PM
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Gotta another one...
 
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Works fine for me...
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  #3  
Old 11-09-2006, 05:06 PM
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Everything is working fine as far as I can tell.
I tested it on IE & Firefox.
You may have something misconfigured in your browser or a firewall is blocking the content.
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  #4  
Old 11-10-2006, 04:14 AM
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Hi,

still no joy, I have turned off my firewall and my pop up blocker and it's still the same, when I go to buy parts Fastlane opens fine and I can go to a year in the catologue ok and when I select Mercedes it doesn't find server.
I'm not in the USA but never had a problem before.
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  #5  
Old 11-10-2006, 08:12 AM
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Clear your cookies and cache and try again.
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  #6  
Old 11-10-2006, 04:26 PM
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Quote:
Originally Posted by MattBelliveau View Post
Clear your cookies and cache and try again.
Hi,

Cleared my cookies and history and still no joy.

Thanks.

It must be a simple user error on my part, or; ?
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  #7  
Old 11-10-2006, 09:28 PM
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Just for the heck of it...Does this link work? http://catalog.peachparts.com/
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  #8  
Old 11-11-2006, 04:59 AM
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Hi,

that link takes me to the fastlane page, which I am already able to access when I click but parts, however when I select the year for my car and search catlogue, it wont find the server and says the page cannot be displayed.

I shall try someone else's computer on Monday and see what happens.
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  #9  
Old 11-11-2006, 08:32 AM
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O.k. ....how about this? (1983 model year - I guessed)

http://catalog.eautopartscatalog.com/mercedesshop/sophio/part.jsp?partner=mercedesshop&year=1984&make=MB&model=EURO--001&clientid=catalog.mercedesshop&cookieid=1VP11CKBY1XX0I9F4G&baseurl=http://catalog.peachparts.com/
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  #10  
Old 11-11-2006, 09:07 AM
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Hi Larry,

1975 Model,

also your link doesn't open for me, again page cannot be displayed.

Thanks.
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  #11  
Old 11-11-2006, 10:08 AM
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Mad Mick: Using IE? Try Firefox. I also suggest this:

In IE: Tools: Internet options. Advanced tab. under browsing, 3rd option before "Underline links" is "Show friendly HTTP error messages" - uncheck it. If you get page not displayed still, it's serverside. If it shows Something "weird-looking" it's probably a server isssue - I can see it's an active server page (ASP). IE, for whatever reason, thinks not telling you the actual issue is a good thing.
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  #12  
Old 11-11-2006, 10:40 AM
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Hey, Tomguy.

A big thanks to you;

Unchecked error message and still the same and then I thought about the server you mentioned and the only recent change with my PC is that I had wireless broadband installed in place of a dial up connection.

Disconnected broadband and then used dial up and can access the parts pages fine.

This must be an issue with my Broadband provider and I shall contact them on Monday.

Thanks again for helping me to think laterally for a change.

Mad Mick.

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