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  #1  
Old 04-01-2007, 02:10 AM
JD
 
Join Date: Oct 2006
Location: Springfield, VA
Posts: 9
Angry Mercedes Benz of Alexandria Incompetence

I recently spent over $2000 over 8 months chasing a bad rear wheel vibration problem at various speeds that Mercedes Benz of Alexandria repeatly declared was normal. David Evans at JCP Motorsports fixed the problem by slipping the tire on the rim to affect a better tire rim balance.
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  #2  
Old 04-01-2007, 02:42 AM
truckinik's Avatar
And I only had one lesson
 
Join Date: Jan 2007
Location: Clearwater Beach, Florida
Posts: 1,022
MBZ dealer screw up..

Quote:
Originally Posted by jleverett View Post
I recently spent over $2000 over 8 months chasing a bad rear wheel vibration problem at various speeds that Mercedes Benz of Alexandria repeatly declared was normal. David Evans at JCP Motorsports fixed the problem by slipping the tire on the rim to affect a better tire rim balance.
Funny, after checking the front end, that would have been the first thing most of us, and most shops would have checked. Third, I would have checked the driveshaft balance. Check to see if the weights are still welded onto it.
Get an out of balance driveshaft, and it will cause a serious vibration through the entire steering system. It feels exactly like a front end, or tire problem..I can't believe, the dealer made such a mistake. Is their service manager, out of technical school yet? Do they hire mechanics, or just parts changers?
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  #3  
Old 04-01-2007, 11:31 AM
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Join Date: Dec 2001
Location: Southern California, U.S.A.
Posts: 8,538
Next time find a shop that uses the Hunter GSP 9700 wheel balancing machine:

http://www.gsp9700.com

It identifies problems like the one you have, but it will tell the operator where to position the tire relative to the rim if there is a serious balancing problem.

You can click on the like to find a retailer near you.

What's surprising is that your Mercedes dealer doesn't have one. My dealer does.
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2001 E430, Bourdeaux Red, Oyster interior.
79,200 miles.

1973 280SE 4.5, 170,000 miles. 568 Signal Red, Black MB Tex. "The Red Baron".
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  #4  
Old 04-03-2007, 03:38 PM
truckinik's Avatar
And I only had one lesson
 
Join Date: Jan 2007
Location: Clearwater Beach, Florida
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Quote:
Originally Posted by suginami View Post
Next time find a shop that uses the Hunter GSP 9700 wheel balancing machine:

http://www.gsp9700.com

It identifies problems like the one you have, but it will tell the operator where to position the tire relative to the rim if there is a serious balancing problem.

You can click on the like to find a retailer near you.

What's surprising is that your Mercedes dealer doesn't have one. My dealer does.
Maybe they do have one, but either didn't think of using it, or don't know how to... Either way, not good.
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  #5  
Old 04-03-2007, 09:01 PM
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Originally Posted by truckinik View Post
Maybe they do have one, but either didn't think of using it, or don't know how to... Either way, not good.
Yeah not good at all, and what's more, shops that use this balancing machine charge the same rate to balance tires as shops that use tradition wheel balancing machines.
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Paul S.

2001 E430, Bourdeaux Red, Oyster interior.
79,200 miles.

1973 280SE 4.5, 170,000 miles. 568 Signal Red, Black MB Tex. "The Red Baron".
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