Parts Catalog Accessories Catalog How To Articles Tech Forums
Call Pelican Parts at 888-280-7799
Shopping Cart Cart | Project List | Order Status | Help




Go Back   PeachParts Mercedes-Benz Forum > Regional Forums > Northeast - US (NY/NJ/CT/MA/ME/NH/RI/VT)

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 10-28-2009, 12:17 PM
deniss's Avatar
'84 300SD W126/OM617
 
Join Date: Apr 2006
Location: Central NJ, USA
Posts: 452
Mercedes Benz of Princeton

I've used this dealer for servicing my '84 300SD quite a few times over the years. They have a couple techs who are familiar with these diesels.

The good: They've done excellent work so far. They've fixed things right the first time, and I've never had to come back for the same problem. They would make an appointment usually within a couple days, and although usually you have to leave your car with them (since they don't always stock parts for these older Benzes), they usually have it back to you in a day or two, depending how big a job.

The bad: They charge $115/hr, and naturally they don't accept your own parts unless they are Mercedes-branded. Customer service seems very snobby. It's obvious from the demeanor of several service advisors that they don't really like to underwrite the older vehicles, and every time I bring it in for something, they never forget to tell me that due to the age and wear of the car, we might be opening a can of worms.

I've told myself time and time again that I'm going to stop coming there because I don't appreciate the snobby attitude of some service advisers there, but they do do excellent work, and that, to me, is #1. So I keep coming because I know what I'm getting for my money.

From my experience, the best service advisers there are probably Rich and Linda - they are courteous and friendly. Others - you're on your own. Haha.

Contact:

Mercedes Benz of Princeton
2910 US Highway 1
Lawrenceville, NJ 08648
(609) 771-8040
__________________
84 300SD - bought in April '06 with 237,000 mi
Reply With Quote
  #2  
Old 10-28-2009, 01:03 PM
Rafi's Avatar
Registered User
 
Join Date: Jan 2003
Location: Garden State
Posts: 474
You can live with snobery as long as they do honest good work. I would rather have that than a sweet-talker.
__________________
2010 ML350 Bluetec
2012 Mustang Convertible
Reply With Quote
  #3  
Old 10-28-2009, 02:53 PM
TheDon's Avatar
Open Discussion Moderator
 
Join Date: Oct 2005
Posts: 13,212
$115 an hour.. ha! Time to find a top notch independent
Reply With Quote
  #4  
Old 10-28-2009, 05:26 PM
TylerH860's Avatar
KHAAAAAAN-gress
 
Join Date: Aug 2007
Location: Wichita, Ks
Posts: 5,187
Quote:
Originally Posted by TheDon View Post
$115 an hour.. ha! Time to find a top notch independent
Labor rate at my dealer is getting close to $150 an hour, and indy's range from 70-90.
__________________
1985 500SL Euro w/ AMG bits 130k
1984 300SD Turbodiesel 192k
1980 240D Stick China 188k
2001 CLK55 AMG 101k
2007 S600 Biturbo 149k Overheated Project, IT'S ALIVE!!!
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -4. The time now is 09:42 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2018 Pelican Parts, LLC - Posts may be archived for display on the Peach Parts or Pelican Parts Website -    DMCA Registered Agent Contact Page