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al76slc 04-18-2007 08:41 AM

Trouble Downloading PDFs with IE - Help
 
I'm suddenly not able to download PDFs off the web with my main computer. I just noticed the problem after installing the new Internet Explorer. I'm wondering if it's connected.

Sometimes before the download, I would also have trouble downloading PDFs, but if I rebooted, no problem. Now that doesn't help.

Computer is 1-1/2 years old, Dell Dimension 9100 Pentium 4 3.0GHz 1GB RAM running XP2002 SP2.

I'm able to download PDFs on a considerably older computer which I didn't "upgrade" to the new IE, which also has 1GB RAM

I can open up PDFs that are in the hard disc of the main computer or received in email, but not off the web.

I'm thinking I should add RAM. Maybe another GB. What do you think?

But I can't figure out why this computer would be hooging so much RAM. I have a minimum of programs open at start-up.

I'd like to stay with IE, as it helps me diagnose problems others may have with my business website.

Thanks,
Al

aklim 04-18-2007 08:47 AM

XP is kinda of a hog when it comes to RAM but have you done a defrag lately? What about your hard drive? What is the level of use? You see, the system will use the hard drive for virtual RAM which is slower than physical RAM. So, if you disc is fragmented or pretty full, it causes problems. Secondly, if you have enough RAM (I don't know since I can't see all the processes that are in the background) it can cause slowdowns and you might need more RAM or to remove processes that you don't need.

Just because you tell me you have 3 items in the tray doesn't mean squat. It is the processes you have running in the background that may do it. Do you have spyware or viruses?

I use Firefox and it seems to work better for PDFs.

al76slc 04-18-2007 09:46 AM

Aklim - thanks

I just removed a few additional start-up programs using msconfig, and also downloaded Adobe Reader 8, and I'm back in business (although with an error message when I try to view a pdf online).

I'm at 72% free on the hard disc, and defragmentation is not needed.

On Task Manager I'm showing 40 processes open but only about 1-5% usage in background.

The funny thing is I have only about 7 files checked on startup (basically the minimum necessary), so I don't believe that's it. Still thinking maybe I'll go with more RAM although I can't figure out why I need it.


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