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  #1  
Old 12-05-2007, 01:02 AM
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Douchebag on Ebay...

Well, it finally caught up to me. I have been buying and selling a few things here and there and saving alot of money. I have even sold a car and a motorcycle with success.

When posting my last item for sale it would not let me put in a price for shipping. I was offering a modest reserve and a "Buy it now". I listed in the ad "free shipping with buy it now or bids over XXX (the buy it now price) I knew once the reserve was met, the "buy it now" would disappear.

Some idiot doesn't fully read my ad and bids to with $20 of the Buy it now. I send him an invoice and charge him and additional $9 to ship. He flips out and refuses to pay and even threatens me. I politely explain and told him I was willing to split the shipping cost. ($4.50 more for him)

He finally gets back to me and offers to pay the listing fee and withdraw the transaction AND leave negative feedback for each other.

What an ass.

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  #2  
Old 12-05-2007, 01:46 AM
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Quote:
Originally Posted by vwbuge View Post
He finally gets back to me and offers to pay the listing fee and withdraw the transaction AND leave negative feedback for each other.
Man, that's a new one on me - someone suggesting that both parties should agree not to complete a transaction, and then leave negative feedback for each other.

"Let's just kick each other in the 'nads and call the whole thing off."

Are you already familiar with the procedure you would need to follow in order to get eBay to refund the final value fee that they've charged you for the completed auction?
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  #3  
Old 12-05-2007, 01:59 AM
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Report him as making verbal threats at your person on ebay. I offer free shipping with buy it now sometimes also, but Ive never had a problem with that.

Ive had problems with people from Canada not paying their duties and Fedex coming after me for duties with a collection agency, what a pain that was. Or they finish the checkout with the shipping costs to the US, and respond to no emails reqesting them to send the correct amount of shipping.

But none as bad as that. Negative sucks. usually total idiots leave negative feedback because they just dont understand.
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  #4  
Old 12-05-2007, 08:16 AM
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That is why I'm pissed about the whole thing. I KNOW he saw my explanation of the free shipping thing but he never sent me an email for clarification. Just a plain idiot.

My only other negative was when I sold two identical radios from my wife's Ford. The same guy bought both. He got them dirt cheap (less than $10 a piece) It cost $20 to ship both radios and he comes back at me with some ridiculous rant about me overcharging him. He misunderstood and thought I was charging him $20 for the radios and $10 to ship.

Ebay is full of idiots.
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  #5  
Old 12-05-2007, 08:22 AM
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Quote:
Originally Posted by vwbuge View Post
That is why I'm pissed about the whole thing. I KNOW he saw my explanation of the free shipping thing but he never sent me an email for clarification. Just a plain idiot.

Ebay is full of idiots.

...and thieves.
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  #6  
Old 12-05-2007, 08:23 AM
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You are going to run into them - they are out there. I have learned not to make complicated transactions. Postage is calculated or Priority Mail Flat Rate Box and Pay Pal Only. I have also learned not to leave feedback until the buyer does. Have been tempted to put in my auctions "If you live in (this state) do not bid on this item". 90% of my problems arise from this fine part of the US.
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  #7  
Old 12-05-2007, 08:35 AM
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Yeah, if you do enough eBaying the odds are you're going to run into an a**hole. I've had good luck so far with buyers (knock on wood) but I have run into a couple of crappy sellers who were way off on their description or some items different that the items in the auction.

Just to make it easy on myself, I won't ship outside the U.S. and always charge shipping, even if discounted from actual cost, just to avoid confusion. If there is any grey area in your listing, eventually you'll find a buyer that's going to try to take advantage of it.
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  #8  
Old 12-05-2007, 09:21 AM
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Quote:
Originally Posted by SwampYankee View Post
I've had good luck so far with buyers (knock on wood) but I have run into a couple of crappy sellers who were way off on their description or some items different that the items in the auction.
You betcha! That's one of several reasons why it can be a good thing to have separate eBay accounts for buying and selling. A purchase gone sour on one's buying account is much less likely to have an undesired effect on one's selling account.
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  #9  
Old 12-05-2007, 09:28 AM
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Quote:
Originally Posted by omegabenz View Post

Ive had problems with people from Canada not paying their duties and Fedex coming after me for duties with a collection agency, what a pain that was. Or they finish the checkout with the shipping costs to the US, and respond to no emails reqesting them to send the correct amount of shipping.
I always use USPS for international shipments for this very reason -- they will collect any necessary duties from the recipient themselves. FedEx and other private carriers can charge high brokerage fees and, as you found, can come back to the shipper if/when fees go unpaid.

But yeah... eBay is full of idiots. Still, you can't beat it; it never ceases to amaze me what people will pay for stuff I'd have tossed in the trash or taken to the thrift store otherwise!
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  #10  
Old 12-05-2007, 09:31 AM
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Seems clear to me--can't this be easily explained via negative feedback on him and a response to his negative feedback to you?

'Course I have only bought one item on ebay, and it was for the buy it now price Just can't get into it....
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  #11  
Old 12-05-2007, 09:39 AM
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Not worth the feedback hit, vwbuge.

If you haven’t already closed the deal out and hammered each others feedback rating over a measly $9.00….

In an effort to keep your feedback rating good:
Contact the guy and tell him that you have someone you’ve never even met before willing to cover the whopping $9.00 shipping cost. Inform him that said person feels $9.00 and his being a complete a*ss-hole isn’t worth taking a feedback rating hit over. That if he pays what he bid, you’ll ship the thing, and you’ll both leave + feedback.

Put the guy on your “NOT !!” list.

PM me your PayPal email address, and I’ll get the $9.00 to you by noon!!

Live and learn, I guess.
You've certainly found an eBay DB for sure.
Keep the damage to a minimum, and move on.
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  #12  
Old 12-05-2007, 09:40 AM
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Yes you can make a comment to negative feedback. It's sometimes hard to explain in the limited space provided for a comment; and it's very hard to keep from writing what you really want to say
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  #13  
Old 12-05-2007, 09:41 AM
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Quote:
Originally Posted by vwbuge View Post
He finally gets back to me and offers to pay the listing fee and withdraw the transaction AND leave negative feedback for each other.
Regardless of any idiocy on the buyer's part, you

1. don't have any way to compel him to pay your listing fees and
2. don't have any way to prevent him from leaving negative feedback.

What you CAN do - and will have to do if you want eBay to refund your final value fee - is go through the "unpaid item" process.

You could, if you wish, ask the buyer if he'd be willing to forgo feedback altogether (strictly voluntary), with you simply eating your listing fees, and then go through the unpaid item process to get your final value fee refunded.

You could also go through the unpaid item process without his cooperation, and still get your final value fee refunded. Sad to say, though, as long as he responds to the dispute, a non-paying bidder still gets to leave feedback if he wishes.
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  #14  
Old 12-05-2007, 10:55 AM
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Originally Posted by John Doe View Post
Seems clear to me--can't this be easily explained via negative feedback on him and a response to his negative feedback to you?
Sure, an appropriate response is in order. Some stuff on eBay is done by the numbers, though, and that can be bad for business.

For a while, eBay has had somewhat of a campaign going on to apply pressure to those they consider to be "bad" sellers. They use a formula that reportedly uses the percentage of negative+neutral feedback received from buyers during a given window of time, and may place certain restrictions on a seller based on that.

They (again, reportedly) have some additional tweaks to this policy intended to keep a low-volume seller from getting hammered as a result of an individual negative or positive feedback, but even so, it doesn't take too much for such a seller to get unwanted attention from eBay. For a high-volume seller, the stream of normal feedback will quickly bury the occasional negative or neutral received from a flaky buyer.

The lower a seller's total number of feedback ratings is, of course, the more of a hit he will suffer to his feedback percentage from any given negative feedback received. Some prospective buyers will simply turn away based on that prominently displayed number rather than bothering to explore the seller's feedback in detail.

Yes, eBay encourages the seller to make the buyer happy, no matter how much of an ass the buyer might be!
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  #15  
Old 12-05-2007, 11:30 AM
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Why don't you go fawk yourself would be my answer. Sorry, it is there in black and white. If you are too stupid to read, don't expect me to bust myself up. They only time I gave money back when a customer complained was when I sold something for the first time and wasn't very clear in my description. Pay up or I report you to Ebay and leave bad feedback. It is that simple.

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