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-   -   AT&T 'bemoans lack of US skills (http://www.peachparts.com/shopforum/off-topic-discussion/217736-t-bemoans-lack-us-skills.html)

Gurkha 03-27-2008 10:08 PM

AT&T 'bemoans lack of US skills
 
http://news.bbc.co.uk/1/hi/business/7316775.stm

AT&T has said it is struggling to find enough skilled staff to fill the 5,000 customer service jobs it is returning to the US from India, a report claims.

compress ignite 03-27-2008 10:22 PM

Doctorate in Physics required to work for ATT?
 
Yeah,

Excuse Me,
BUT
YOU know Mr.Stephenson is just setting the stage for the IMPORTATION of
foreign workers(skilled or not).

OR

Read between his lines,what he's really saying is...

The potential employees in India will not work for the same enslavement type
wages we can get the illegal Guatemalans we'll trans-ship through Old Mexico
to work for.

Larry Delor 03-27-2008 10:27 PM

Where are they looking?

MTI 03-27-2008 10:33 PM

Quote:

Originally Posted by Larry Delor (Post 1806702)
Where are they looking?

Probably recruiting during Spring Break down in South Padre . . . Panama City . . . :D

raslaje 03-28-2008 01:27 AM

Quote:

Originally Posted by Gurkha (Post 1806685)
http://news.bbc.co.uk/1/hi/business/7316775.stm

AT&T has said it is struggling to find enough skilled staff to fill the 5,000 customer service jobs it is returning to the US from India, a report claims.

I spent at least 15 minutes navigating ATT's career site and I didn't see any jobs for customer service.

http://www.att.com/gen/careers?pid=10632

Kuan 03-28-2008 07:24 AM

Quote:

Originally Posted by raslaje (Post 1806839)
I spent at least 15 minutes navigating ATT's career site and I didn't see any jobs for customer service.

http://www.att.com/gen/careers?pid=10632

Hate to say it but DUDE!!! If you cannot find the job postings then for sure you're not the type of person AT&T is looking for.... speaking of bemoaning the lack of skills.

AT&T Customer Assistant - El Paso, TX TX - El Paso
AT&T Customer Assistant - Goldsboro, NC NC - Goldsboro
AT&T Customer Assistant - Louisville, KY Kentucky - Louisville
AT&T Customer Assistant - Metairie, LA. Louisiana - Metairie
AT&T Customer Assistant - Orange Park, FL FL - Orange Park
AT&T Customer Assistant - Shreveport, LA Louisiana - Shreveport
AT&T Customer Service Assistant Bilingual (Spanish) - Winston Salem, NC
AT&T Customer Specialist - Birmingham, AL AL - Birmingham
AT&T Telecommuting Customer Specialist - Birmingham, AL

SwampYankee 03-28-2008 07:40 AM

Quote:

Originally Posted by Gurkha (Post 1806685)
http://news.bbc.co.uk/1/hi/business/7316775.stm

AT&T has said it is struggling to find enough skilled staff to fill the 5,000 customer service jobs it is returning to the US from India, a report claims.

On a smaller scale, we're hearing the same thing in CT from Pratt & Whitney, Sikorsky, United Technologies, Combustion Engineering, Electric Boat, etc. Although it's a vocational/technical problem rather than customer service.

Kuan 03-28-2008 08:39 AM

It's the same in the restaurant industry too. $18k/year culinary school graduates who can't make dice a carrot.

catmandoo62 03-28-2008 08:42 AM

tyson is having no problem filling jobs here at the local pork packing plant in iowa.1st it was laotions,then mexicans,then central americans.then came the sudanese.and now the homeless of chicago.come on out,but bring your own cardboard box.

mgburg 03-28-2008 09:23 AM

CAs/CSAs/CSRs/CSSs/TCSs/Roller-skating Waitresses/Whatevers...

First...the pay...it sucks and there's really no bennies...they don't have you working a full 80...just up to the minimum (63/2 weeks)...then you're scheduled off 'til the begining of the next work period. You're really a Part-timer... :(

Second...Hours you work...haphazard...1st shift/2nd shift/3rd shift/weekends/holidays... :(

Third...No guarantee that after the "probationary period" you even are an ATT employee...you ended up being a "contract" worker..."Give us your blood and don't let the door smack you on the @55 on the way out...you're not covered by Workers' Comp. anymore." :(

If you have a 40hr./week job w/bennies, count yourself damn lucky...but don't count too long...be ready to "contract" your services out to the very company you're working for now. Or to the competition across, or down, the street... :mad:

First rule they're teaching in Business School..."Find a way to keep costs down and you'll rule the company...it's not what you've done for the company, it's what you've done for the company in the past month."

If the company, you're "applying" to or is "hiring" you, does not hand you an "Employee Manual" during your orientation, you're not really an employee...not for very long anyways. :rolleyes:

And today, if you haven't noticed that being a loyal employee doesn't guarantee you longevity in that place...it's either because you're a screw-up to begin with, or the company has issues with paying the help...

My money's on the latter...but we've all experienced a bit of the former... :rolleyes:

But hey! Just getting your foot in the door will establish your reputation as a good worker...

Yep! That and $4.00 for a cup of "Joe" will get you...whatever...

:confused:

raslaje 03-28-2008 11:30 PM

Quote:

Originally Posted by Kuan (Post 1806948)
Hate to say it but DUDE!!! If you cannot find the job postings then for sure you're not the type of person AT&T is looking for.... speaking of bemoaning the lack of skills.

AT&T Customer Assistant - El Paso, TX TX - El Paso
AT&T Customer Assistant - Goldsboro, NC NC - Goldsboro
AT&T Customer Assistant - Louisville, KY Kentucky - Louisville
AT&T Customer Assistant - Metairie, LA. Louisiana - Metairie
AT&T Customer Assistant - Orange Park, FL FL - Orange Park
AT&T Customer Assistant - Shreveport, LA Louisiana - Shreveport
AT&T Customer Service Assistant Bilingual (Spanish) - Winston Salem, NC
AT&T Customer Specialist - Birmingham, AL AL - Birmingham
AT&T Telecommuting Customer Specialist - Birmingham, AL

ut-oh Yeah I wouldn't hire me either after that one.

LaRondo 03-29-2008 02:24 AM

Quote:

Originally Posted by mgburg (Post 1807005)
CAs/CSAs/CSRs/CSSs/TCSs/Roller-skating Waitresses/Whatevers...

First...the pay...it sucks and there's really no bennies...they don't have you working a full 80...just up to the minimum (63/2 weeks)...then you're scheduled off 'til the begining of the next work period. You're really a Part-timer... :(

Second...Hours you work...haphazard...1st shift/2nd shift/3rd shift/weekends/holidays... :(

Third...No guarantee that after the "probationary period" you even are an ATT employee...you ended up being a "contract" worker..."Give us your blood and don't let the door smack you on the @55 on the way out...you're not covered by Workers' Comp. anymore." :(

If you have a 40hr./week job w/bennies, count yourself damn lucky...but don't count too long...be ready to "contract" your services out to the very company you're working for now. Or to the competition across, or down, the street... :mad:

First rule they're teaching in Business School..."Find a way to keep costs down and you'll rule the company...it's not what you've done for the company, it's what you've done for the company in the past month."

If the company, you're "applying" to or is "hiring" you, does not hand you an "Employee Manual" during your orientation, you're not really an employee...not for very long anyways. :rolleyes:

And today, if you haven't noticed that being a loyal employee doesn't guarantee you longevity in that place...it's either because you're a screw-up to begin with, or the company has issues with paying the help...

My money's on the latter...but we've all experienced a bit of the former... :rolleyes:

But hey! Just getting your foot in the door will establish your reputation as a good worker...

Yep! That and $4.00 for a cup of "Joe" will get you...whatever...

:confused:

Good worker my a$$ ... I can get a flower pot elsewhere for less... :mad:


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