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#1
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Help! Computer question - virus removal with no internet
Hi,
My friend's computer got the "W32/VirusIsolator.EG" virus aka "W32/fakeInit.I trojan". Problem is he cannot get onto the internet anymore. I downloaded spyware-doctor from PC Tools onto a USB drive and gave it to him but it will not run without internet updates!! He has XP. He also tried System Restore but that did not work. What can he do? Thanks
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1998 C230 330,000 miles (currently dead of second failed EIS, yours will fail too, turning you into the dealer's personal human cash machine) 1988 F150 144,000 miles (leaks all the colors of the rainbow) Previous stars: 1981 Brava 210,000 miles, 1978 128 150,000 miles, 1977 B200 Van 175,000 miles, 1972 Vega (great, if rusty, car), 1972 Celica, 1986.5 Supra |
#2
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Has he tried starting up in safe mode? Should be able to get on the internet then.
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1984 300TD |
#3
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OK. What he did is he diagnosed the internet connection with IE7 and that got him connected. So then he did the update and now he is scanning with the spyware-doctor. I will let you know how it turns out...
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1998 C230 330,000 miles (currently dead of second failed EIS, yours will fail too, turning you into the dealer's personal human cash machine) 1988 F150 144,000 miles (leaks all the colors of the rainbow) Previous stars: 1981 Brava 210,000 miles, 1978 128 150,000 miles, 1977 B200 Van 175,000 miles, 1972 Vega (great, if rusty, car), 1972 Celica, 1986.5 Supra |
#4
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I'd just salvage data off it, wipe, and reinstall. Much easier and you can be sure the virus is gone.
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-diesel is not just a fuel, its a way of life- '15 GLK250 Bluetec 118k - mine - (OC-123,800) '17 Metris(VITO!) - 37k - wifes (OC-41k) '09 Sprinter 3500 Winnebago View - 62k (OC - 67k) '13 ML350 Bluetec - 95k - dad's (OC-98k) '01 SL500 - 103k(km) - dad's (OC-110,000km) '16 E400 4matic Sedan - 148k - Brothers (OC-155k) |
#5
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Yeah! FORMAT
Nothing can stand up to that.
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'84 300SD sold 124.128 |
#6
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How do you do that after the virus is already on there?
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1984 300TD |
#7
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Thanks for the ideas. He says the spyware-doctor got rid of that virus.
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1998 C230 330,000 miles (currently dead of second failed EIS, yours will fail too, turning you into the dealer's personal human cash machine) 1988 F150 144,000 miles (leaks all the colors of the rainbow) Previous stars: 1981 Brava 210,000 miles, 1978 128 150,000 miles, 1977 B200 Van 175,000 miles, 1972 Vega (great, if rusty, car), 1972 Celica, 1986.5 Supra |
#8
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Either boot it with a Linux Live-CD or parallel install windows (if the original install is dead) but leave the files in tact....then retrieve the files, save them on external media.....and proceed with the full wipe/install. Or use the Windows PE live CD to do that same thing as the Linux disc. I prefer linux.....but either way works.
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-diesel is not just a fuel, its a way of life- '15 GLK250 Bluetec 118k - mine - (OC-123,800) '17 Metris(VITO!) - 37k - wifes (OC-41k) '09 Sprinter 3500 Winnebago View - 62k (OC - 67k) '13 ML350 Bluetec - 95k - dad's (OC-98k) '01 SL500 - 103k(km) - dad's (OC-110,000km) '16 E400 4matic Sedan - 148k - Brothers (OC-155k) |
#9
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I'm having the same problem, I have the re-install cd, but that says it will remove EVERYTHING and start over. That will not allow me to keep the files.
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83 SD 84 CD |
#10
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Download malwarebytes free version, run it and you should be good to go.
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99 ML320 94 SL600 92 SL500 95 E320 Cabriolet 87 560SEC 86 300SDL Grease Car 80 380SLC Euro 13 Fiat Abarth 02 Maserati Spyder Cambiocorsa 00 BMW Z3 90 Rolls Royce Silver Spur 80 Ferrari 308 GTSI 88 Jaguar XJS12 H&E Edition 99 Land Rover Discovery |
#11
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Be sure and go to malwarebytes.org ....not .com or .whatever
Or, do a search for mbam.exe - there should be a link to majorgeeks or some such site that hosts that file.
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It is a truism that almost any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so. Robert A. Heinlein 09 Jetta TDI 1985 300D |
#12
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I was able to install and run Adware and AVG anti virus, it's still in the other computer.
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83 SD 84 CD |
#13
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The problem of the scorched earth solution (i.e. reformatting the drive) is that you never find the problem and as a result you’re likely going to have the same problem come back shortly after all the work of re-formatting the drive.
A simple solution is to put the infected drive in another computer, but set to be a slave drive in the other computer. Doing this means that the data is accessible without loading any programs on the drive. Once the drive is in the other computer, run a suite of anti-virus and anti–spyware detection and removal tools. While both Spyware Doctor and Malware Bytes (mentioned above) are both excellent at detecting some spyware, they are selective in what they find. As a consequence you should use several programs. When I'm hired to do these kinds of scans, I use a total of 7 programs plus some other things. Generally all of the programs will find things the others missed. |
#14
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I bought mcaffee at work and saved to and loaded it from a thumbdrive on my infected computer. I now stay connected all of the time and have been trouble free since.
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1982 300CD Turbo (Otis, "ups & downs") parts for sale 2003 TJ with Hemi (to go anywhere, quickly) sold 2001 Excursion Powerstroke (to go dependably) 1970 Mustang 428SCJ (to go fast) 1962 Corvette LS1 (to go in style) 2001 Schwinn Grape Krate 10spd (if all else fails) |
#15
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I wouldn't be too sure if it were me. How do you know the virus hasn't embedded itself into the datafiles you salvaged off?
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01 Ford Excursion Powerstroke 99 E300 Turbodiesel 91 Vette with 383 motor 05 Polaris Sportsman 800 EFI 06 Polaris Sportsman 500 EFI 03 SeaDoo GTX SC Red 03 SeaDoo GTX SC Yellow 04 Tailgator 21 ft Toy Hauler 11 Harley Davidson 883 SuperLow |
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