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-   -   Strange/Scary thing happened with my credit card last night... (http://www.peachparts.com/shopforum/off-topic-discussion/268496-strange-scary-thing-happened-my-credit-card-last-night.html)

KarTek 01-01-2010 08:51 AM

Strange/Scary thing happened with my credit card last night...
 
OK, I'll start from the top:

My laptop sits on the stand next to the couch where the GF and I watch TV. Besides the normal browsing and such, we use it to research actors when they come up in shows and movies or simply to expand on information on the news. It's the "what other show was that person in" or "what do they look like now" kind of situation.

Every once in a while we get inadvertently re-directed to a porn site when searching for images on Google and I always just click "back" to return to the search. Anyway, this happened yesterday and I didn't think anything about it - just continued with my browsing as usual.

At 5:30PM yesterday, I got a call from the CC company saying there was suspicion of fraudulent activity and they ran down the charges from the day. I recognized 2 of the 5 listed and here are the 3 I did not recognize:

$68.95 supportnf.com 514-529-7833
$54.95 epoch 800-893-8871
$95.40 la touraine 800-935-5771

After some Google research, I've determined that these are "billing services" of some sort that handle billing for various customers, some of which appear to be porn sites.

So the bottom line is this:

I'm not a purposeful browser of porn sites.
I've NEVER entered my CC number into a porn site for any reason.
This has never happened before in all the years I've been using this computer.
My CC number is not stored on this computer (as far as I know).

I ran a spyware check and found a variety of cookies but no real red flags. All of my virus and spyware protection is up to date.
No keyloggers are detected.

So my question is: How would a casual mis-direction precipitate a charge on my credit card? True, I have placed orders on this computer to places like Amazon but how in the world would a site be able to glean enough info about me and my card to make a charge? Where is this info coming from?

Most importantly, what can I do to prevent this in the future? :eek:

thief 01-01-2010 08:57 AM

let me guess, your G/F is reading this?

dude.. fess up :D

powerpig 01-01-2010 09:40 AM

I think it was just a coincidence. There is no surefire way to prevent rogue sites, but you may want to use AVG free if you aren't already. It works well at identifying bad sites and will warn you when you try to access them.

strelnik 01-01-2010 10:01 AM

Quote:

Originally Posted by powerpig (Post 2372341)
I think it was just a coincidence. There is no surefire way to prevent rogue sites, but you may want to use AVG free if you aren't already. It works well at identifying bad sites and will warn you when you try to access them.


There are stegonographic "traps" in which code can be inserted in a photo, especially a bitmap. It could be a goofy one, a car, a girl, anything...it could be a video. When you click on the photo it moves from the photo to the RAM, from there...the sky is the limit.

If your PC includes any ID info or CC info on anything, it can search your PC and send it back. Some get used, some not, depending on the info collected.


Usually AVG, Avira and Malware Bytes can identify these and then you decide to quarantine or delete.

Eskimo 01-01-2010 10:21 AM

Quote:

Originally Posted by KarTek (Post 2372323)
So my question is: How would a casual mis-direction precipitate a charge on my credit card? True, I have placed orders on this computer to places like Amazon but how in the world would a site be able to glean enough info about me and my card to make a charge? Where is this info coming from?

Someone may be fraudulently using your credit card information, but that doesn't necessarily mean that said information was acquired as a result of something you did using your computer (e.g., picking up malware from a web site, or entering credit card information through a bogus payment processing page).

Another possibility is that your credit card information was "skimmed".

johnjzjz 01-01-2010 10:24 AM

Quote:

Originally Posted by Eskimo (Post 2372351)
Someone may be fraudulently using your credit card information, but that doesn't necessarily mean that said information was acquired as a result of something you did using your computer (e.g., picking up malware from a web site, or entering credit card information through a bogus payment processing page).

Another possibility is that your credit card information was "skimmed".


Another possibility is that your credit card information was "skimmed".[/

i do believe that to be true as well - jz

Eskimo 01-01-2010 10:51 AM

I have on one occasion found what I thought to be a fraudulent charge on a credit card statement. If I recall correctly, it was for $4.95. When I looked up the "merchant", it was a web site that purported to be a seller of web page templates. A little digging on Google turned up LOTS of people who were also getting mysterious $4.95 charges from the same outfit (with whom they, as I, had never knowingly done business).

I told my credit card company about the charge, and they took care of it quickly and quietly; no detailed follow-up, and no recommendation from them to kill that credit card number.

Again, a little Google research will turn up plenty of discussions of sites that purported to be sellers of web templates, eBooks, etc. - but appeared upon closer examination to really just be fronts for receiving fraudulent credit card payments.

There have to be plenty of folks out there who won't notice an oddball $4.95 charge on their statement. In your case, they're obviously being bolder!

okyoureabeast 01-01-2010 12:13 PM

Quote:

Originally Posted by powerpig (Post 2372341)
I think it was just a coincidence. There is no surefire way to prevent rogue sites, but you may want to use AVG free if you aren't already. It works well at identifying bad sites and will warn you when you try to access them.

Actually there is:

I use Firefox with Adblock plus and no script. The duo is nearly bullet proof and I have never run into problems as of writing this (knock on wood).

I thought I was the only one who did this when watching Cinemax! :D I use google image search all of the time and I never run into porn sites when searching for actors online.

Are you sure your computer doesn't have any malicious code on it? Download and run Malware Bytes just for the heck of it.

Quote:

Originally Posted by strelnik (Post 2372345)
There are stegonographic "traps" in which code can be inserted in a photo, especially a bitmap. It could be a goofy one, a car, a girl, anything...it could be a video. When you click on the photo it moves from the photo to the RAM, from there...the sky is the limit.

I'm going to disagree with you on this. A virus would need to be able to take advantage of the JPEG or Bitmap decoding process which has happened before on Windows XP. This has been patched long ago since this is a very old exploit.

For a stenography type style of attack to occur in a picture something needs to decode the information. Like I said I highly doubt that this was a virus in the form of pictures.

It's probably something a lot simpler then this. I really think it was just some guy skimming at a restaurant.

Contest the charges and get a new card. :) Shouldn't be that much of a hassle and in my experience with charge backs are incredibly helpful when it comes to issues like this.

Codifex Maximus 01-01-2010 02:13 PM

Try not to run Windows as Administrator. Create a user account without admin rights and run under that user.

Create a new Admin user under a different name and transfer admin rights to that user then remove the old admin user - if you are particularly paranoid.

Ditto on the AVG. Nice tool.:)

Be aware of opt out stuff when doing online purchases. Always look at the whole page... scroll down even and uncheck those boxes!

Use Firefox and clear that personal information Delete those cookies! Only allow cookie's creator to access said cookie.

Clear unnecessary temporary files on your computer. Do NOT store your CC number on your computer and do NOT use remember me passwords.

Don't click anywhere - even an X on an online add. If you do, you've already gave them carte blanch to install software and junk on your machine. The aforementioned running in Admin mode makes this possible.

powerpig 01-01-2010 05:59 PM

You can also turn google safe search on.

Pavka007 01-01-2010 06:10 PM

I know that perhaps a lot of people will disagree but if I pay on line I use PayPal ONLY and paying using checking account. It is fast secured and PayPal stand by any error. I have to dispute some charges twice for the last 5 years and everything was resolved within 24 hours. More and more online sites offered PayPal as option for payment.

okyoureabeast 01-01-2010 06:37 PM

Quote:

Originally Posted by Pavka007 (Post 2372584)
I know that perhaps a lot of people will disagree but if I pay on line I use PayPal ONLY and paying using checking account. It is fast secured and PayPal stand by any error. I have to dispute some charges twice for the last 5 years and everything was resolved within 24 hours. More and more online sites offered PayPal as option for payment.

Nothing wrong with using paypal to facilitate an online transaction. I would however if you're purchasing something through ebay to use a debit/credit so if you do have a problem with a seller or buyer being a deadbeat you can force paypal to be your friend more quickly if you bring in your card processor.

AdvisorGuy 01-01-2010 06:40 PM

Same thing happened to me three years ago come May. Over $300 charged on May 7th & 8th. One of the billers, had their number listed - 800 BILL.COM or something like that, so I called. It was a dozen charges ranging from $1.95 to $59.00 all to porn sites. I attributed it to my use of AOL at the time. The account was less than a month old and the only on-line uses of it were to make an Easy-Pass payment and to purchase some portable XM kit from myradiostore.com..

snookwhaler 01-01-2010 06:48 PM

Quote:

Originally Posted by KarTek (Post 2372323)

So the bottom line is this:

I'm not a purposeful browser of porn sites.
I've NEVER entered my CC number into a porn site for any reason.
This has never happened before in all the years I've been using this computer.
My CC number is not stored on this computer (as far as I know).

I ran a spyware check and found a variety of cookies but no real red flags. All of my virus and spyware protection is up to date.
No keyloggers are detected.

So my question is: How would a casual mis-direction precipitate a charge on my credit card? True, I have placed orders on this computer to places like Amazon but how in the world would a site be able to glean enough info about me and my card to make a charge? Where is this info coming from?

Most importantly, what can I do to prevent this in the future? :eek:

I have not had this happen before but something similar. Large charges (larger than the ones you listed) being charged without my knowledge and the CC company calling to ask if I was making the charges. This was all after a vacation out to Colorado. Luckily they covered it and I was told that this was only allowed to happen 2 times before they would cancel my card? Like it was my fault?

Keep us posted on how it turns out... I am curious.



Quote:

Originally Posted by Pavka007 (Post 2372584)
I know that perhaps a lot of people will disagree but if I pay on line I use PayPal ONLY and paying using checking account. It is fast secured and PayPal stand by any error. I have to dispute some charges twice for the last 5 years and everything was resolved within 24 hours. More and more online sites offered PayPal as option for payment.

Yep! And I am one of them! BIG NEGATIVE on that one. I rarely use PayPal anymore and use credit cards instead due to several disputes that are to this day still unresolved. 2 of them stem from my personal information being stolen from the PayPal site. Others are from casual buys from people on forums or just buying in general. Basically if you use PayPal to purchase anything out of ebay, they will not stand beside your purchase. Or so I was told at that time (this was several years ago).


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