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  #1  
Old 02-03-2011, 01:27 PM
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Scam enabled by the phone company

Our Verizon land line bill came this month with a new $14.95 charge on it from a place called ESBI. ESBI offers a bunch of questionable services under the names of Total Protection, voice mail services, fax services, etc.

When I called them, they said the charges were initiated by a family member visiting an employment web site. Only my name is on the phone bill, but apparently thats enough for them to start charging $14.95 each month. They had already charged 2 months to my Verizon bill, but promised to credit my account. We'll see.

FYI - You need to explicitly tell your phone company to block any 3rd party charges like these.

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Old 02-03-2011, 02:56 PM
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Stay on them and have noooo reservation about going up the line to a supervisor.
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Old 02-03-2011, 05:21 PM
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Quote:
Originally Posted by raymr View Post
Our Verizon land line bill came this month with a new $14.95 charge on it from a place called ESBI. ESBI offers a bunch of questionable services under the names of Total Protection, voice mail services, fax services, etc.

When I called them, they said the charges were initiated by a family member visiting an employment web site. Only my name is on the phone bill, but apparently thats enough for them to start charging $14.95 each month. They had already charged 2 months to my Verizon bill, but promised to credit my account. We'll see.

FYI - You need to explicitly tell your phone company to block any 3rd party charges like these.
The FTC was on their butts 10+ years ago for these kind of fraudulent billings. Good luck.
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Old 02-04-2011, 09:28 AM
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"Third-party billing" still happens a lot; if you complain to your phone company, they'll remove it and offer a credit for all the past months you were charged. Yes, it's a BS scam helped out by the phone companies, and they know it's illegal. But, hey, money is money - right?

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