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ebay vs craigslist gripe
Usually I sell cars on craigslist, and I haven't sold a car on ebay in a couple years.
Whats with the new restrictions on feedback for buyers? Seems totally one sided! For a wider market, I just tried to sell a car on ebay, some kid won the auction, would only communicate with irritating "k, i got u" type text speak, and would not pay the deposit or realistically communicate. naturally, I want to stop the transaction, but now I have to send a "request" to cancel it to this kid, or I don't get the final value fee that was charged to me back. What idiot thought up the idea that if he says no to cancelling the transaction, I don"t get my money back, regardless of his behavior so far! I listed the same car on craigslist, and already have a bunch of emails from locals to buy it. I also can't give this kid bad feedback, but he can give ME bad feedback! The last time I sold a car on ebay, it was a far more pleasant experience, these new rules limiting only sellers are very stupid. Does not strike me as the best way to control the scams they say were a big problem
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This post brought to you by Carl's Jr. |
#2
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fleabay sucks...
used to use it, but the changes they've made have really soured me on the entire site
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On some nights I still believe that a car with the fuel gauge on empty can run about fifty more miles if you have the right music very loud on the radio. - HST 1983 300SD - 305000 1984 Toyota Landcruiser - 190000 1994 GMC Jimmy - 203000 https://media.giphy.com/media/X3nnss8PAj5aU/giphy.gif |
#3
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You can only leave positive feedback -so the original intention of flagging bad apples is nullified. I dont know about cars --but parts auctions can be cacelled even with bids.
Car auctions--Ebay isn't going to enforce anyone walking away because the ashtray is full and most ebay auto buyers know it so it 's not much different than c-list --except ebay is going to charge you the 16% of all the end results of an auction weather the customer is a skip out flake or not. Better to use local stuff besides c-list to get exposure. |
#4
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This is a completed auction, buyer won the bidding. I could have cancelled it up to the end of the auction, but now since its ended with a winning bidder, its a mess. I get my money back if he does not respond up to 7 days, or if he agrees to the cancellation of the transaction, but not if he says no and continues to not pay. Then I lose 60 bucks I usually sell small consumer items on there with no problem, since its all paypal, and pretty much an instantaneous transaction.
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This post brought to you by Carl's Jr. |
#5
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I don't know how non-payment and final value fees work on eBay Motors. For some stuff, eBay Motors rules/fees/procedures are different than what's done on the rest of the eBay site in general.
For the stuff I sell - not vehicles, and not on eBay motors - one has more than one option for dealing with a non-paying bidder. 1. One option is to go through the "unpaid item" process. If the buyer doesn't pay, then he gets an "unpaid item strike", and isn't supposed to be able to leave feedback. You get back your final value fee. 2. Another option is to go through the "mutual cancellation" process. If the buyer agrees, or doesn't respond at all, then you get back your final value fee. If the buyer doesn't agree, then you don't get the FVF back - even if he doesn't follow up with actual payment. Buyer is able to leave you feedback. It's my understanding that, once you have tried the "mutual cancellation" route, you can't go through the "unpaid item" route later. You get only one bite at the apple. When in doubt about whether the buyer is going to be cooperative/non-squirrely, some will recommend the "unpaid item" procedure as the "safer" option. There are some folks on the eBay community message boards who really know their stuff. For general stuff, the Seller Central board can be very informative. If I had a question about the nitty gritty details of eBay Motors, thought, I'd try the Motors board. |
#6
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#7
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Well, gee, I'd rather not, too. As a part of doing business, I do - very rarely - deal with it.
The other option if you have a non-paying bidder is to simply do nothing. Then eBay will just keep the Final Value Fee for a transaction that never actually occurred. |
#8
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No more emailing him. Wait him out 7 days from your last contact, then report him as a NPB. If he pays before the 7 days is up, ship him the car. The new feedback rules stink. I recently had a two item buy it now, fixed price sale. Specified shipping to lower 48 only. First the winner, who could barely write English, wanted ship quote to Thailand, I said no, read the terms. He sends a U.S. address and payment, but doesn't include the shipping charge, says he only wants one item, wants me to reduce the shipping charge. "You bought two, you get two, not one. Read the terms. I'm shipping them only when you pay the shipping fee. If you want to cancel we can cancel." He sent the fee finally and I shipped his crap. No feedback from him yet, I was sure he'd ding my perfect record. I left him a positive FB, but said "This buyer does NOT speak English and can barely write, BEWARE". Best I could do.
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You're a daisy if you do. __________________________________ 84 Euro 240D 4spd. 220.5k sold 04 Honda Element AWD 1985 F150 XLT 4x4, 351W with 270k miles, hay hauler 1997 Suzuki Sidekick 4x4 1993 Toyota 4wd Pickup 226K and counting |
#9
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You have to open an unpaid item case. Then, if he doesn't pay you get your fees refunded. Never ask a bidder to cancel the transaction. If they want to bust your chops they will say no to it and you will not get your fees back. If they don't answer, then you lucked out and will get your fees refunded.
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#10
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At that point, the only option available was #2, the mutual transaction cancel, so foolishly, I started that path. The other option must come up after a week or so. Basically, this is a 60 dollar lesson on how to use ebay effectively, I should have just sold the car to someone else after the 48 hour period, and tried to do nothing as far as ebay is concerned. Then after a while, I could have just done the unpaid item method when it became available. oh well
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This post brought to you by Carl's Jr. |
#11
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But-- now you know why Ebay is losing money. I once made 10K on their stock, but not these days! Now you know also that Ebay is a dog company because all the original officers, like Meg Whitman, bled it dry and left.
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Strelnik Invest in America: Buy a Congressman! 1950 170SD 1951 Citroen 11BN 1953 Citroen 11BNF limo 1953 220a project 1959 180D 1960 190D 1960 Borgward Isabella TS 2dr 1983 240D daily driver 1983 380SL 1990 350SDL daily driver alt 3 x Citroen DS21M, down from 5 3 x Citroen 2CV, down from 6 |
#12
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#13
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Again, I don't know how things might work on eBay Motors, especially with a vehicle sale - but for general stuff on eBay, I think that the option for an unpaid item dispute first becomes available after 4 days. To give you an idea of how serious the problem is, eBay even has an "unpaid item assistant" tool through which a seller can have such disputes opened and closed automagically. I don't use it, as I have little need for it - but it's there. There are also seller preferences through which a seller can block a user ID from bidding/buying if that ID has accrued a certain number of "unpaid item strikes" within a particular period of time. Of course, it's just soooooo difficult to create a new user ID... |
#14
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I have a bunch of people on the blocked bidder list, I actually initially erased this guy's bid, and put him on the blocked list because he was a new user with no feedback and only a member for 5 days. However, he emailed me and asked to be allowed to bid. Then after he wins the bid, turns out to be a different person than the account says, and so on. same old story definitely dug this hole against my own better judgement. Read him right the first time, then gave him a chance, and here we are.
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This post brought to you by Carl's Jr. |
#15
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Ive had a few issues with ebay. Solving them is a chore. When in doubt of any kind I call at least ebay and usually also paypal.
As a buyer my options granted are different but my very few issues as a seller I found calling to be a great help.
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1985 300D 198K sold 1982 300D 202K 1989 300E 125K 1992 940T "If you dont have time to do it safely, you dont have time to do it" "The democracy will cease to exist when you take away from those who are willing to work and give to those who would not." |
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