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#1
06-12-2013, 09:54 PM
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how to remove an exchange account from Outlook 2007
The wifey's Win XP Pro PC has Outlook configured for an Exchange account. The account no longer exists on the Exchange server but Outlook can't get over it to the point that it won't launch. I know Outlook 2007 will run with only POP and.or IMAP accounts. When I try Control Panel -> Mail -> Email Accounts -> Microsoft Exchange -> Remove, it says I have to make some change to an account setting. How do I make any changes if I can't get into Outlook? Is there a[nother] back door to deleting the Exchange account from Outlook?
Thanks, Sixto 87 300D 
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#2
06-12-2013, 10:00 PM
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Her login account (on the PC) may not have administrative privileges. Try logging in as administrator, blank password, going to Control Panel, Users, and changing her account type to administrator.
If that doesn't work, you may need to use a password reset disk to make the administrator password blank and try again. Something like this one: Offline Windows Password & Registry Editor
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#3
06-12-2013, 10:42 PM
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Go to the windows control panel, and then to the Mail applet. From there you can remove the account.
-J
__________________
1991 350SDL. 230,000 miles (new motor @ 150,000). Blown head gasket  Tesla Model 3. 205,000 miles. Been to 48 states! Past: A fleet of VW TDIs.... including a V10,a Dieselgate Passat, and 2 ECOdiesels. 2014 Cadillac ELR 2013 Fiat 500E.
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#4
06-12-2013, 10:56 PM
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Quote:
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#5
06-13-2013, 11:29 AM
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May finally need to delete the two outlook data files for that exchange account also. Outlook has a difficult time ignoring them. Search dot ost and dot pst.
__________________
Terry Allison N. Calif. & Boca Chica, Panama 09' E320 Bluetec 77k (USA) 09' Hyundai Santa Fe Diesel 48k (S.A.)
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#6
06-13-2013, 01:41 PM
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Oops, it's Win 7 Pro. I go to control panel -> mail and remove the Exchange account. It responds with something like "you must go to account settings and change the destination of local files." I see no account settings option in control panel. If it's in the Outlook app, it says it won't start Outlook unless there's a connection to the Exchange server. Sigh.
Deleting the .ost file, there was only one, didn't help. I didn't find any .pst files. Out of frustration, I uninstalled Office 2007 and it's reinstalling now. Who wants to bet Win 7 won't forget the previous Exchange parameters? Sixto 87 300D
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#7
06-13-2013, 01:59 PM
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Ha! I found the answer here - How to delete Microsoft Exchange from my email account list? - Microsoft Community . It was the user profile I had to delete. It's humming along Exchange-less now. Thanks!
Sixto 87 300D
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#8
06-13-2013, 02:01 PM
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It will still remember.
C\Users\your computer name\AppData\Local\Microsoft\Outlook I believe the Pst file stores your exchange data. Ost file is the mail.
__________________
Terry Allison N. Calif. & Boca Chica, Panama 09' E320 Bluetec 77k (USA) 09' Hyundai Santa Fe Diesel 48k (S.A.)
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#9
06-13-2013, 02:15 PM
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Quote:
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#10
06-13-2013, 04:00 PM
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...where is The Clk Man when someone needs to buy a Mac?
__________________
"Senior Luna, your sense of humor is still loco... but we love it, anyway." -rickymay ____ "Your sense of humor is still loco...  " -MBeige ____ "Señor Luna, your sense of humor is quite järjetön" -Delibes1982 300SD -- 211k, Texas car, tranny issues ____ 1979 240D 4-speed 234k -- turbo and tuned IP, third world taxi hot rod 2 Samuel 12:13: "David said to Nathan, “I have sinned against the Lord.” And Nathan said to David, “The Lord also has put away your sin; you shall not die."
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