Pooka |
08-09-2013 11:52 PM |
Quote:
Originally Posted by Zulfiqar
(Post 3189280)
dang - all the counter jockies I encounter are either High school lads or stoned dudes 20s guys who have zero idea of what a car is. all they can do is read the screen.
The service writers at nearly all MB dealers in my town dont like when I show up. They are a bunch of characters anyway.
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I was in Houston in business once with my wife. One of the cars needed something so I told her we would go to the dealer to pick it up. I don't remember now what it was but it was something small.
She thought that was extreme. I told to wait and see.
So we dropped in at the Sugarland dealer, ordered up the tiny part, and then were told to wait while they went to get it. So I took her to the customer waiting room which is quite nice with free soft drinks and coffee and snacks.
She felt weird thinking that we wee slamming back $5 worth of snack items and only buying a $2 part, but for me that was all a part of the fun. They also have a replica of the Patent Motorwagen and I thought I would never get her out of the place since she insisted on looking at every part of it.
I like the service department at Park Place in Dallas, too. The Techs there will take all the time you need to understand what is going on, and the Service Writers don't try to act like they built the car and know everything about it.
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