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-   -   A vehicle I never should have purchased...Lemon Law (http://www.peachparts.com/shopforum/off-topic-discussion/389176-vehicle-i-never-should-have-purchased-lemon-law.html)

jplinville 10-15-2017 05:35 AM

A vehicle I never should have purchased...Lemon Law
 
Last year in September, I made the huge mistake of purchasing a 2016 Jeep Compass. The little car was of decent size for our needs, came with a warranty, was brand new, and was a Jeep. A month after buying it, the seatbelt lights and chime were acting up, as well as the radio's BT connection. I took it back, and thought all was well. The dealer replaced the belts, retractors, and a few other things, told me all was well, and away I went....

4 months later, it happened again. They replaced the same things as in the past, and sent me on my way again.

August of this year, all hell broke loose. It's been in the dealer 3 times since August the 13th, and has only been in my hands for two weeks since then.

In the past year, the following have been replaced

Seat belts 4X
Retractors 4X
Control modules 3X
Weight sensors 2X
BT Module 3X
Radio 1X
Wiring Harnesses 2X
Airbag Module 1X

The dealer is forced to send information to FCA engineers to look at so FCA can direct the techs on which part to replace. The latest part, the one we're waiting on to be programmed and delivered is the entire Instrument Cluster. Bear in mind that mine is not the higher end car with all the bells and whistles. It's the basic 130RES stereo with basic Instrument Cluster. How these two systems work together is beyond me, because my stereo isn't even a touchscreen. But, some janitor at FCA must have been unclogging a crapper next to two engineers while they were mulling over the data on break, and mut have suggested the IC to be replaced. Even the Service Manager believes it's as if the engineers are blindfolded, in a dark room, throwing darts in hopes that one of them will eventually hit the bullseye.

I have contacted a lawfirm that handles Lemon Law claims, sent in all my paperwork, receipts, work orders, finance papers, and everything pertaining to the vehicle, complete with video and photos. I was told that it could take 30-60 days for a reply from FCA on the matter. The attorney also told me that not only do I have a solid case, but that he believes I should be able to either get my vehicle swapped, or even bought back by FCA.

Has anyone else dealt with Lemon Law claims? If your case was a strong as mine, what was the end result for you?

jplinville 10-15-2017 05:42 AM

Hell, at this point, the two Yugos I owned in High School had less problems than this Jeep.

t walgamuth 10-15-2017 07:13 AM

I'd say your problems go beyond what is required to have them take the car back and pay you for all your trouble.

Sorry you are having all this trouble!

oldsinner111 10-15-2017 07:32 AM

american motors,and jeep built good vehicles,till mopar got into it.Now with the yugo of italian cars fiat,in mopar,no way would they give me one.
Better to find good chassis,and interior,and put new drivetrain in,than buy any of this new crap,that made only to bring profitt to the owners.

jplinville 10-15-2017 08:21 AM

The Yugo WAS a Fiat...the 127.



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jplinville 10-15-2017 08:24 AM

Quote:

Originally Posted by t walgamuth (Post 3756181)
I'd say your problems go beyond what is required to have them take the car back and pay you for all your trouble.

Sorry you are having all this trouble!

The attorney feels that it will likely end with FCA either buying it back or giving me another vehicle. Either way, he said that there would be a cash payment for my having to go through this, and CA will pay for the attorney fees. It's going to take time, time I hate to have to use, but hopefully an agreeable solution will come out of this.

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sloride 10-15-2017 08:27 AM

Quote:

Originally Posted by jplinville (Post 3756189)
The Yugo WAS a Fiat...the 127.



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I hope on your second trip back to the dealer for the same trouble you at least got the satisfaction of saying, here "Fix It Again Tony".
Good luck with the claim.
I also hope that FCA has to pay your legal fees if you win.

jplinville 10-15-2017 08:33 AM

Quote:

Originally Posted by sloride (Post 3756191)
I hope on your second trip back to the dealer for the same trouble you at least got the satisfaction of saying, here "Fix It Again Tony".
Good luck with the claim.
I also hope that FCA has to pay your legal fees if you win.

I most certainly did...in front of a customer waiting on delivery of their Compass.



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oldsinner111 10-15-2017 08:41 AM

one vehicle i see all the time on russian video's is the LADA.I'd love to have one,as they seem to last for ever.

tjts1 10-15-2017 10:21 AM

Quote:

Originally Posted by oldsinner111 (Post 3756194)
one vehicle i see all the time on russian video's is the LADA.I'd love to have one,as they seem to last for ever.

Otherwise known as a Fiat 124.

jplinville 10-15-2017 11:20 AM

The Jeep Renegade is the Fiat 500X. Fiats are everywhere! LOL However, I kinda dig the looks of the Renegade.

I had hoped, with the Compass and Patriot being made on the same lines in the US, that they would be decent vehicles. I see a ton of the Patriots on the road, as well as their sister Dodge Caliber. The problems with my Compass are unique, apparently, to only mine since I can't seem to dig up the same issues on past versons or it's siblings.

If we can get them to buy this one back and cough up some cash, I'll likely get a Wrangler, or push the entire brand away for something else.

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Larry Delor 10-15-2017 12:19 PM

Might want to reconsider a Wrangler. Consumer Reports has it on its list of worst of the worst.

Mxfrank 10-15-2017 05:45 PM

Quote:

Originally Posted by jplinville (Post 3756189)
The Yugo WAS a Fiat...the 127.
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At least the rear window defogger was there to keep your hands warm while you pushed.

jplinville 10-15-2017 06:23 PM

Quote:

Originally Posted by Mxfrank (Post 3756339)
At least the rear window defogger was there to keep your hands warm while you pushed.

To be honest, they weren't that bad. I had electrical issues with the first one, then wrecked it. Insurance company gave me another since they didn't think I had enough abuse. I drove it for two years without issue, until the clutch finally went out. The problems with both cars were self inflicted. I was young and stupid, and didn't care for them the way they should have been cared for.

I swear, if I ever come across another one that is in good condition, I may have to check my bankd account to see if I can afford to buy it. The price for the car, $3990, was unbeatable. I was in high school, working full time, and took over the payments from my older brother...$99 per month. Perfect for me at the time.

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catmandoo62 10-15-2017 11:13 PM

Quote:

Originally Posted by oldsinner111 (Post 3756182)
american motors,and jeep built good vehicles,till mopar got into it.Now with the yugo of italian cars fiat,in mopar,no way would they give me one.
Better to find good chassis,and interior,and put new drivetrain in,than buy any of this new crap,that made only to bring profitt to the owners.

i'll agree with that mopar ruined jeep.and as you mentioned finding a good chasis and dropping in a new drivetrain.i would like to see this with cars.in big over the road trucks you can buy brand new what is called a slider,this is a new cab and chassis,you add your engine ,trans and rear ends.


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