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#1
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Genuine Mercedes Benz Lemon
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#2
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Legally, this should have been settled under the "Lemon" law...
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2009 ML350 (106K) - Family vehicle 2001 CLK430 Cabriolet (80K) - Wife's car 2005 BMW 645CI (138K) - My daily driver 2016 Mustang (32K) - Daughter's car |
#3
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......I'd like to see the documentation for the 'out of pocket' expenses in excess of $100,000.00. Hell, his car didn't cost that much!
Not saying he hasn't had problems, but it is obvious he has a major chip on his shoulder and wants to bleed MB for whatever he can get. |
#4
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This guy has obviously had a duff car. What I don't understand is why Mercedes-Benz has not done whatever it reasonably takes to make him happy.
Either their customer service is truly hopeless or he is not being reasonable in his demands. Why doesn't he simply reject the car and demand his money back? Looks like he'd have a cast iron case. I'd be disappointed to hear that he wants punative damages of $5million; if he's being that greedy he desrves to have the car fail on him!
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JJ Rodger 2013 G350 Bluetec 1999 SL 500 1993 E300 diesel T 1990 190 |
#5
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Hey! I never said he was after $5million. But the only explanation why MB haven't been able to deal with him is that he must be making unreasonable demands.
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JJ Rodger 2013 G350 Bluetec 1999 SL 500 1993 E300 diesel T 1990 190 |
#6
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Quote:
If his car is new and under warranty, he would normally be given the use of a loaner car. Why is he renting a car?
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Paul S. 2001 E430, Bourdeaux Red, Oyster interior. 79,200 miles. 1973 280SE 4.5, 170,000 miles. 568 Signal Red, Black MB Tex. "The Red Baron". |
#7
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Showing these captions with no details certainly doesn't make his point look valid. Personally it sounds to me like he's trying to get some free money from MB.
If he's serious about these issues he needs to list the exact problem in detail, the steps taken by the dealer to correct it, the dates it was brought in for service and how many days the customer was without a vehicle. Then others can reference the site for similar problems with their cars to possibly create a class action suit. I'm sure MB has seen the website, if they felt it could potentially harm them they would have put an end to this already. Unless of course the guy has rediculous demands.
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Afshin Current: 02 C32 AMG Previous: 92 500E 84 190E 2.3 5 Spd |
#8
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He's been in touch with lawyers and this hasn't gone to court? We're not hearing the other side of this story. Sixto 91 300SE 87 300SDL 83 300SD |
#9
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....can you imagine being the spouse of this guy???
My soup is cold. I'm going to picket the neighborhood! IS THIS A DIRTY SOCK? I WANT A DIVORCE!! |
#10
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I went to the website and it looks like it's a 02-03 C class that's he's complaining about.
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#11
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It's tough to overlook his angry tone, and attribute some of the problem to the author.
Remember, he's very frustrated, and has seen little help from his dealer or MB in correcting the situation. I don't blame him for being mad. I would too. However, he needs to take the following steps: 1. Change the tone of the website. Get rid of the emotional responses. 2. Have someone proof the website. His poor grammar and spelling didn't help me to take him seriously. 3. Stop talking about incidental damages on the website. The $100,000 lost expenses discussion immediately makes you wonder. Talk about the horrific loss of time, but stop making huge dollar claims to it. Do so in a lawsuit, if it comes to that, but NOT on the website. 4. Provide better documentation on the website. I read the "service history" page, and was disapointed. It has no dates or mileages. It has no list of parts replaced or information of what steps have been taken to repair the car. It's tough for me to jump into his boat without that info. "misinformed about my brake pad condition which almost caused an accident. Huh? Please explain. Truth be told, it sounds like he's jazzing it up a bit, and that's not good. Won't get him anywhere. I feel for the guy, no doubt, but he'll get less than zero from MB with his current tactics...
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John Shellenberg 1998 C230 "Black Betty" 240K http://img31.exs.cx/img31/4050/tophat6.gif Last edited by blackmercedes; 11-22-2002 at 09:06 AM. |
#12
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Plus, I'm a little surprised that he's having trouble at Fletcher Jones Mercedes, which has a pretty darn good reputation.
They are also the largest volume Mercedes dealer in the world.
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Paul S. 2001 E430, Bourdeaux Red, Oyster interior. 79,200 miles. 1973 280SE 4.5, 170,000 miles. 568 Signal Red, Black MB Tex. "The Red Baron". |
#13
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In fact, it appears as if he's also trying to market a service he has a financial interest in: Internet Marketing The second way is with my internet marketing company (BrutalBrainpower.com). As one of the fastest growing internet marketing companies in the US, we can get the name out on the internet with tremendous success. We will be using search engine promotion, online ads, banners, link exchanges, and consumer protection web rings. .......I wouldn't hire these guys, using these sloppy tactics..... |
#14
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I Have a W210 wagon now...Much Better! FLETCHER JONES has a Very Poor Service Department!..The Managers Dont Care!My Wagon Has MORE LOT damage than Anyone I Know...Front Bumper hit,door dents, scratches, I Got Screwed on a Rental car from Fletcher Jones!They Wanted to charge me for a rental when Mercedes pays The Dealer for It!I Know SEVERAL friends that have the Same results from Fletcher Jones...I Wont take any of My cars There!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!But I Contacted Channel 2...Got Results...Thanks Bogey! How Many Millions saw the Feature from Channel 2? Bigger Is NOT BETTER....Just My .02 |
#15
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Thanks for your comments Mark. I think I'll stay away from Fletcher Jones.
I can't believe you actually got that old man Bogey to help you out. Did he actually run a segment with you in it on TV? That's pretty coooool...
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Paul S. 2001 E430, Bourdeaux Red, Oyster interior. 79,200 miles. 1973 280SE 4.5, 170,000 miles. 568 Signal Red, Black MB Tex. "The Red Baron". |
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