My neighbor has a 323ci convertible. Yesterday afternoon she was letting the top down and it stopped about 6 inches into the retraction. Wouldn't go either way. She called BMW help and was told to hold the retract button in for FIVE MINUTES. Well by the time I got over there her dang finger was ready to fall off! And worst of all it still didn't work. I scolded her for buying a Bimmer and she gave me a look like 'I'm not in the mood for this'. I could hear the pump motor trying to engage for a second then it would stop. I told her to push the down button and as she did I grabbed the top and pushed back on it. It engaged and went down.
Is this a common problem and does anyone know what causes it?

Those are different breeds. They have 3 motors, several micro switchs and a couple of hall sensors. Sounds to me like either the tension straps are bad (not throwing the top into the "break over" point) or a micro switch got stuck. See what it does.

If it fails to budge, read the manual and it goes into the manual raise process.



Joe

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Raleigh NC
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