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  #1  
Old 11-07-2003, 11:51 AM
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Location: Back in Colorado for now
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Dealer Screwed Me Out of $15!

So I ordered a seal, paid with check. They called when it came in and I brought my old seal with me. They had the wrong seal.

I didn't have to time to wait for another one to come in. They said they had to wait for my check to clear to refund me. I said fine, just send me a check. They wrote on the receipt "refund customer when check clears".

The check I wrote to them was cashed in my account on Oct 6th.

Still nothing from them. I get the run-around when I call. Finally got ahold of the "owner" today, he starts right out and says they'll gladly refund my money, minus 20% for restock fee (remember, THEY ordered the wrong part) if I bring the part in and when my check clears.

Going through the whole story again, that I never HAD the part, that when I walked it and compared it we could see it was wrong and the parts guy just sent it back. Also explained that my check was cashed on Oct 6th. Over a month ago. He then says "come on in and we'll talk about it" (hoping I'll just give up for a lousy $15).

Well, I'm out of work at this point and have more time than $'s, but would gladly give up $15 in order to cost them MUCH more than that in time and headache.

So...., anyone have any ideas on what a person can (legally) do to harass, annoy, cost a company licensing, etc.??

BTW, for the $15, I probably would just shine it, but this is also the place who charged me $150 for a back-yard driveline shortening that looks like warts on a witch. The place they "claim" they sent it to says they only charge $85-100 for the job and when I explained what it looked like they said "not us". The parts guy said they could send it off with one of theirs with the insinuation that they'd get a "deal" on two of them.
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  #2  
Old 11-08-2003, 01:22 AM
axlechassis's Avatar
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want to know the solution to your problem?

Get a freaking job!!!!
then you wont be worring abut 15 smakers
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  #3  
Old 11-08-2003, 02:51 AM
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Join Date: Nov 2001
Posts: 656
Re: want to know the solution to your problem?

Quote:
Originally posted by axlechassis
Get a freaking job!!!!
then you wont be worring abut 15 smakers
It's not the money, it's the principle of the thing.

Too bad you didn't pay on CC so you could dispute it.

Take them to small claims court. You don't need a lawyer for that.
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  #4  
Old 11-08-2003, 11:05 AM
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You are doing the right thing now - telling people. Tell all your friends and have them tell their friends. Any business that has this kind of reputation eventually goes away.
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  #5  
Old 11-08-2003, 11:28 AM
axlechassis's Avatar
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I was drunk during the last post so dont blame me.
You should be able to reason with the parts manager regarding the wrong seal.
I would be more concerned about the hosing they're giving you on the driveshaft. To shorten a driveshaft should only cost about $65.00. Lenghening is a little more about $85.00 at a reputable driveshaft shop.
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Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful people with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan "press on" has solved and always will solve the problems of the human race.
Calvin Coolidge (1872 - 1933)
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  #6  
Old 11-08-2003, 11:39 AM
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Between the 2 things, would there be enough to contact MB USA directly?
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