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Expedia: Bad for the Traveler, Bad for the Hotel « Luna Blue's PlayaZone

Quote:

Expedia and its many affiliates, including Hotels.com and Venere.com, invite people to come to their sites to book our hotel, the Luna Blue Hotel. Yet when people get to these websites they are told that our hotel is completely occupied for all dates now and in the future. If someone calls on the telephone, they are told that our hotel is going out of business! They are then directed to book another more expensive hotel, which provides Expedia greater commission. It seems that Expedia and its affiliates use small hotels like ours to attract people to their sites so they can get those people to book with bigger resorts. It is the classic “bait and switch” scam.

They should contact Anonymous.

Sixto
87 300D

if completely true, then that is messed up. hate those travel sites, never seem to be any good deals there.

When I'm booking hotels I usually go to a couple different sites, including Expedia and kayak, along with the hotel's own website, and check availability and rates. Usually find the best rates on kayak, but not always. Honestly, most of the time the hotel website has the highest rates and least availability...