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Old 08-03-2004, 01:33 PM
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Join Date: May 2004
Posts: 13
Kudos to Phil and Fastlane

I just wanted to give Phil and Fastlane a pat on the back. I ordered 2 O2 sensors for my ML. When they arrived they had packed the wrong sensors. Phil was great he answered every email with in minutes and got the correct sensors on the way to me immediately. I returned the incorrect parts and they credited me the cost of the return shipping. The difference in customer service is how they handle it when a mistake has been made. Fastlane showed great customer service. Thanks Phil

John Finch
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