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  #1  
Old 01-15-2013, 10:40 AM
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Join Date: Jul 2004
Location: NC
Posts: 1,140
The parts-desk culture sure has changed since Phil's passing

Called in for a price, remembering a decade of warm greetings, and Phil almost always working me a little bit of a discount. Whoever answered the MB parts line this time was short, curt, cold as ice, no fluff, no negotiations, tough $hit, sorry.

I will find somewhere else to order my parts
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former: 83 300D, 97 C230, 93 400E

current: 08 C300 Luxury , 92 500SL
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  #2  
Old 05-08-2015, 05:07 PM
iwrock's Avatar
roflmonster
 
Join Date: Nov 2003
Location: Hella NorCal
Posts: 3,312
Bit of a random story - I ordered an antenna mast and a few other bits from Phil to give to my father as Christmas presents, and spoke to him over the phone to make sure everything I was to get was correct. Transaction happened mid-November - the week before Thanksgiving IIRC.

Fast forward to the second weekend in January... Got a call from him to make sure the parts were correct, and that they all worked. Surprised the hell out of me, but made me a customer of Phil for life.
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