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Go Back   PeachParts Mercedes-Benz Forum > Regional Forums > Southeast - US (AR,AL,FL,GA,KY,LA,MS,NC,SC,TN)

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  #1  
Old 11-07-2009, 10:02 PM
MercFan's Avatar
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Join Date: Nov 2004
Location: Denver, CO
Posts: 992
Shuler ******** - really great people!

I highly recommend Shuler ********e in Fayetteville, Arkansas.

I took 300SDL I was evaluating for a pre-purchase inspection there - the proprietor's name is Roger - he's very knowledgeable, friendly and very personable. While I was getting my PPI done, I watched him interact in a very efficient and friendly manner with several customers at a time moving swiftly from one customer to another but not rushing around, simply multitasking and doing it with ease. The people at the front desk were also very competent, professional and friendly; one of them offered clean towels/raggs, etc, just trying to help me out.

Roger took time to perform PPI service on my car - he and his team made a list of items to take care of along with a clear estimate. I wasn't sure about some of the repair items listed, so Roger had the car put back on the lift and he showed me the areas of concern and let me inspect the car underneath as much as I needed it to.

He then parked the car which I was still evaluating and exploring out in the parking lot so I could take my time and work through the entire car at my own pace. He even came out a couple of time to consult with me on some of the things I had questions about. His price for PPI was more than fair and I sure appreciated his time and his knowledgeable advice. Thanks Roger - keep up the good work. Had I lived closer, I would definitely be back for service on my vehicle.

I understand that good reputation in business does not come easy and I saw first hand that you and your team work hard to keep it that way.

I did buy the car I was inspecting there and thanks to Roger I now better understand the work that this car needs and I'm looking forward to working my way through it. Thanks again Shuler's!
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1987 Mercedes 300SDL; SOLD
1985 Mercedes 300D; SOLD
2006 Honda Pilot - wife's ride; 122K;
1995 Toyota Land Cruiser - 3X locked; 182K

Last edited by MercFan; 11-07-2009 at 10:15 PM.
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  #2  
Old 01-31-2010, 12:38 AM
moparmike's Avatar
You will rue this day...
 
Join Date: May 2003
Location: NW Arkansas
Posts: 732
They're great people there. Ive been getting my 380 SEL worked on there for 7 years now.
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Old 12-09-2015, 02:51 PM
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Join Date: Dec 2015
Location: Arkansas
Posts: 4
I do most repairs myself, but they are always willing to answer any questions I may have & order me OEM parts...very knowledgeable & great people

Last edited by Ozarkhillbilly; 12-09-2015 at 05:16 PM.
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