I have a 2000 clk and would like to have the teleaid phone reprogramed to dial 911 instead of the mercedes center.Is this something that i can expect the dealer to do, or can someone give me info on the location and type of cellular transmitter so that i can have someone else reprogram. thanks


[Edited by JDF on 01-23-2001 at 01:20 PM]

Your dealer will not be able to change the number that Tele-Aid calls in an emergency, and I seriously doubt that MB will do it either. All of that info is programmed into the Tele-Aid control module and cannot be changed.

Scott P.

I believe when you use the SOS button. It not only connects you to MBUSA, but it also sends your location to the service center if your car has GPS. I think this is much better than calling 911 in terms of getting help in an unfamiliar area. Has anyone try using the SOS button? How long is the typical wait time to talk to someone?


Car Nut
99 E430 Sport

Calling 911 from a mobile does not always get you to the correct 911 service center for the area you are in, and the 911 people don't have access to the GPS information. I believe that all the cars that have teleaid have the GPS receiver. When the SOS is called, whether you are pressing the button or automatically due to airbag deployment. The operator knows immediately where you are. If the SOS is automatically called by airbag deployment, teleaid people will call you immediately. If you do not answer, they assume that you are unconscious and dispatch an ambulance immediately.

If you could change to 911, you would be picking up less service in the case of an emergency, not more.

Heaven forbid that you will ever need the use of your tele-aid. But I would highly recommend for your own well being and that of your family, that you read the information in your manual so that you know what to expect and how to have the best possible life saving service in the event that an emergency ever arises. Nothing will prepare you better than a little reading and understanding of what this valuable system will do for you if the time ever comes.

I understand that there is a lot of information about the new electronic MB to learn, if you ignore the rest of the information, you owe it to yourself and your family to know about the tele aid.

Good luck and I hope you never need this information,

I have never pushed the S.O.S. button, but I have been impressed with the service when I pushed the information button. By the way, I had a GREAT experience with MB roadside service last summer up in Milwaukee, WI. They opened up the dealarship on a holdiay weekend and fixed my car.

Scott

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Scott
1985 380SL
1987 300e
2001 S430
1948 Chevy Firetruck

The alternator died and eventually the battery got so low that the car stalled. I was 350 miles from home. The Milwaukee dealership was teriffic.

It was not all bad news, my wife was unhappy about traveling around the country in a 13 or 14 year old car that stranded us, so we bought a new one. We have been very pleased with MB service.

__________________
Scott
1985 380SL
1987 300e
2001 S430
1948 Chevy Firetruck