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kim2chee 12-28-2006 01:56 AM

C320 wagon owner's manual and extended warranty
Hi all, tonight I bought a 2002 C320 wagon. It was a certified pre-owned MB in 2005. All service records were listed on carfax. Since its a used car, it didn't come with an owner's manual. The dealership (non-MB) I got it from said they will call me tomorrow to check if they have it but I'm not hanging on to their word. It has 36500 mi on it, and is in mint condition (exterior and interior). My brother-in-law, who likes cars, was impressed. It even has new tires.

My three questions are:
- Is there an extended warranty I can purchase for my car for the next 3 years? If yes, which do you recommend that's accepted in California?
- Anyone know where I can get an owner's manual set?
- Anyone recommend a MB repair/mechanic shop in the San Jose, Santa Clara, Los Gatos, Mountain View, Sunnyvale areas in the Bay Area?

2002 C320 sport wagon, 6-cyl, 3.2 L, first owner 2001, all service and repairs performed twice 2004 (I guess all the recalls and repairs were made before being certified pre-owned 2005, currently 36,500 miles.

Thanks for your input.


mbdoc 12-28-2006 08:09 AM

To get manuals call 1-800-FORM(ercedes).

Jim B. 12-28-2006 09:23 AM

Go to the "good shops" section of this forum and click on California for good shops" in your area, for starters the used Benz dealer in Los Gatos (********) has good mechanics forf their cars, so says Troy "LUVLAW" a poster here.

Be VERY careful about aftermarket warranties, look out for the exclusions, you can be burned, there are MANY warranty companies arouond and lots of them go broke, come and go, just choose with care and read the thing before you get one.

Owners manuals can be gotten from the dealer, ebay or sometimes junkyard.
Push the dealer HARD for the stamped maintenance booklet (if they come separately from from the owner's manual) This would be the booklet with the MB dealer's stamp with mileage and tech signature and shop or dealer name, stamped for the services, oil changes, radiator fluid and brake flush stamps in it. This is important, it is the only chance you will have to get it, or it will be lost forever. It's important, as it is the record of the car's service, and will increase resale value, not to mention that you can any time go see the dealer or shop that serviced the car and stamped the booklet, and ask them about the car they might remember it, and if you are lucky, might give you copies of the actual servidce records (this did for me, I was able to recreate the paper trail of work done to the car since almost new, a couple of times)

And welcome here, by the way, this site is a great resource. OT forum is interesting and fun also

lkchris 12-28-2006 11:02 AM

Welcome to Mercedes.

Unlike, for example, US cars, these are the real thing.

You can get an Owner's Manual from Mercedes for practically any Mercedes you could possibly own.

Oh, and parts, too.

Mercedes doesn't abandon its customers.

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