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  #1  
Old 05-07-2001, 06:52 PM
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Join Date: Dec 2000
Location: SF Bay Area
Posts: 115
I needed a new headlight glass and some window switches for my '88 300E. Decided to give PartsShop a try. I submitted a parts request form and inside of about 2 hours, Philip had e-mailed me the part numbers! Turns out I could have looked them up myself as they are in the FastLane section. So I ordered the headlight glass and the three window switches. Total including next day air shipping was $122.28. Turns out the wood dash and shifter trim pieces are dealer only so I ended up calling my local (Belmont, CA) Mercedes dealer. I try to avoid them, because the one time I brought my car in, they told me it needed tie-rod ends (among other things) and I had just replaced them 3 weeks before. They eventually apologized, said they had had problems with this mechanic before etc, etc. Caught them red-handed is more like it. Anyway, the total for the exact same pieces from the dealer was $168.64. Savings of $46.36 (27%). So, if you are thinking of giving FastLane a try, I recommend you do it.

Now if I could only find new wood pieces for less than $194.35 for the shifter piece and $243.80 for the dash piece. That must be one special tree!!

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  #2  
Old 05-07-2001, 11:20 PM
Bill Wood's Avatar
Retired Webmaster
 
Join Date: Mar 1999
Location: Johns Creek, GA, USA
Posts: 5,013
Gebhard-
Thank you for your order and your kind words.

We hope to get our toll free telephone number up and running this week so you can speak with Phil real time.
Stay tuned!
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  #3  
Old 05-07-2001, 11:30 PM
David C Klasse's Avatar
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Join Date: Jan 2001
Location: Mission Hills in the City of San Diego
Posts: 2,355
Toll Free Number??
Wow, that will be a dream! Does that mean we can call when we need a part number and they will supply?

Bill,
How exactly does that work? If I'm not mistaken, partsshop supplies all of your parts. Does that mean you know Phil personally? Or only through business matters? I am curious how the whole deal works.
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2006 E350 w/ 155k miles (Daily Driver)

Previous:
1993 300E 3.2L Sedan w/ close to about 300k miles
2003 E500 Brilliant Silver (Had 217k miles when totalled!)
1989 300E with 289,000 miles (had for <1 yr while in HI)
03 CLK 500 cabrio (Mom's)
2006 C230k (Dad's)
1999 S420 (Mom's/Dad's)
2000 C230k Sport sedans
2001 CLK320 Cabrio (Mom's)
1995 C280 My First Mercedes-Benz... (155k miles. EXCEPTIONAL AUTOMOBILE. Was Very hard to let go of!)
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  #4  
Old 05-08-2001, 02:46 PM
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Join Date: Dec 2000
Location: SF Bay Area
Posts: 115
I just keeps getting better!! I ordered mid-day CA time yesterday (Monday). I figured I might get the parts by Wed at the soonest, given that I didn't give FastLane a lot of time to pull and pack the order. It is now 11:50am CA time and the parts arrived on my porch about 20 minutes ago. That is phenomenal service and speed. Kudos to FastLane!

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