Does not surprise me in the least, Albert. All 3 of the ones I've had dealings with in the Great Plains states were dunces, mechanically-speaking. And two of them were combative morons. If they knew anything, they'd still be mechanicing on them.

All they do is travel from dealer to dealer and sit and look through and approve warranty work papers in the service manager's office.

I could name names, but I won't.

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'06 E320 CDI
'17 Corvette Stingray Vert

Only the SD was treated to the aluminum hood and trunk lid. Others continued to use steel.

Not sure about the late diesels (SDL and 350s).

Jim

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14 E250 BlueTEC black. 45k miles
95 E320 Cabriolet Emerald green 66k miles
94 E320 Cabriolet Emerald green 152k miles
85 300TD 4 spd man, euro bumpers and lights, 15" Pentas dark blue 274k miles

You're talking about the Service and Parts Operations Manager. There are a few of them that have a technical background, but they're job is mostly pushing paper around. The MB Technical Specialist's are the ones with the smarts when it comes to fixing cars.