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  #1  
Old 01-25-2011, 12:23 PM
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Join Date: Jun 2003
Location: Fort Worth
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TSB info

All,

Any idea on how to see if a TSB was completed on a vehicle. I am looking at a 2005 CLK 500. There are 16 TSB's that I found. Called original dealer that sold and serviced the vehicle. They said that they could not comment due to "privacy issues"?????

Cheers,
Steve
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97 S500 Coupe 139Kmi.
92 300CE 150Kmi. Sold
89 F250 Diesel 220Kmi. Dead
98 GMC 1500 160K.
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  #2  
Old 01-25-2011, 01:17 PM
ILUVMILS's Avatar
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Join Date: Sep 2002
Location: New Jersey, U.S.A.
Posts: 2,461
Dealer Technical Bulletins (DTB's) as we refer to them at the dealer are done when a customer complaint is documented, and a relevant DTB exists. They're not done automatically. That's what Service Campaigns/Recalls are for.

The privacy issue the dealer is referring to concern personal customer information. There's no reason they can't give you a yes or no answer as to whether or not a specific repair has been performed. Offer to give them the VIN, and ask if they can check when they get a chance.

BTW, which DYB are you referring to?
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ILUVMILS
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1994 E320 (wrecked)
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  #3  
Old 01-25-2011, 01:37 PM
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Join Date: Jun 2003
Location: Fort Worth
Posts: 61
Thanks for the quick reply. Things that were listed dealt with catalytic converter, leaking transmission seal, software issues, electrical issues.

Cheers,
Steve
__________________
97 S500 Coupe 139Kmi.
92 300CE 150Kmi. Sold
89 F250 Diesel 220Kmi. Dead
98 GMC 1500 160K.
Reply With Quote
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