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Old 06-29-2002, 02:15 PM
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Beware of Warrantywizard / Platinum warranty

I bought an extended warranty 2 1/2 months ago and now have a head gasket leak and a PS leak! They claim that it was preexisting and that it is flowing. This is funny because 1. I have not had to add any oil in between changes 2. I see NO oil on the garage floor and 3. HAd front end work done 2 months ago at the dealer and they did not see anything. Be very wary of this company as they deny deny deny!
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Old 06-29-2002, 02:41 PM
Ashman's Avatar
Service Advisor
Join Date: Sep 2000
Location: Sherman Oaks, CA
Posts: 4,748
That really bites. If they wont pay for the warranty work, I would suggest telling them you would like a refund for the warranty.

Whats the point of a warranty if you can't use it.

I would also suggest you get the dealer to see if they can write you a letter stating the problem was not there at the time of the warranty purchase.

If all else fails, read the warranty thoroughly to see if there is anything in there that may help you.

'92 300CE - Sold
2004 C240 - C7 Wheels
2015 ML350 - P1, Pano, Ash poplar wood, Sport Dinamica interior, Running Boards Keyless go.
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Old 06-29-2002, 09:06 PM
CJ CJ is offline
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Join Date: Jun 2000
Location: Earth
Posts: 1,318
Contact the BBB and your local state's attorneys office.
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