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-   -   Should'nt this be a recall? (http://www.peachparts.com/shopforum/tech-help/48260-shouldnt-recall.html)

hightide 10-14-2002 04:34 PM

Should'nt this be a recall?
 
I posted a few weeks ago about a "thumping" coming the engine compartment of my 98' ML320. (47K)
Obviously this is never a good thing.
Turns out that my Harmonic Balancer split apart.
I was lucky, the balancer did'nt chew through the timing chain cover. It was a minor fix that had the potential to turn into a major/costly operation. $$$$
Apparently (according to this board) there is a high rate of failure of the Harmonic Balancers on newer V6 and V8 engines.
This "stinks" of poor design.
Is it because it's an American built Mercedes?
Who's to blame, and is it a design issue?
Why is this not a recall?
Signed,
Lots of questions, no answers.

G-Benz 10-14-2002 04:58 PM

Not sure why this wasn't a consumer recall issue, except for the fact that the defective harmonic balancers fell under a certain serial number range.

I'm not sure what constitutes a recall by definition, but I suppose if a part had been deemed defective in ALL particular vehicles it was installed in, then the recall option would be in effect.

I can only guess that the techs here are better equipped to gauge the failure rate of that part since they do the replacements.

mbdoc 10-14-2002 05:01 PM

Recalls are for "safety" related problems! However MB SHOULD stand behind this problem, AS every 1998 & early 1999 M112 & M113 engines have this possibility.

hightide 10-14-2002 05:09 PM

Well Doc, I'm really upset and have been stewing for a while.
Although I escaped a large and costly amount of damage, I do want to fire off some letters to MBUSA. I purchased a Mercedes for saftey and longevity... so far I've got one of the two.
I'm so pissed that I may even buy a Toyota Highlander, or Honda Pilot.

Bud 10-14-2002 05:45 PM

I believe that M-Class drive trains come from Germany. There has been so much trouble with the parts of the ML sourced in the U.S. that I've never given it serious consideration.

I'm more interested in the X-5 because it appears to be one BMW that's better quality than the Mercedes competition but now I hear that they aren't perfect either.

I've been buying German cars since the 50's and Mercedes for the last 19 years. However, it appears there is really good evidence that Toyato and Honda are a lot more bullet proof than the Germans.

If I have to replace the head gasket in my low mileage '91 300E I'll probably go Japanese next time.


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