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#1
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I would assume that a New OE quality water pump would have a 12 month unlimited mileage warranty. The GK water pump my mechanic installed on 3-4-99 was replaced yesterday. I assumed it was under warranty, but was charged for the part and labor. I was told that the warranty was 12 months or 12000 miles and since I drove 30,000 plus miles, it was out of warranty. I contacted a supplier and they said 12 months unlimited mileage for the same water pump. Does anyone know for sure before I really get angry. What is the norm?
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#2
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The norm is following what Mercedes does with their parts warranty. Most parts have 1 year warranty. In most cases its left upto the installing repair shop on aftermarket parts.
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#3
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GK stands for junk. I have seen people try to get away with using them in the past and they outright fail. When I see one leaking on a car (the GK) I have to charge the customer for a core. Mercedes OE REMAN water pumps are soooo cheap now, I don't know why anyone would use anything else. GK is not OE quality.
------------------ Benzmac: 1981 280GE SWB 1987 16V ASE CERTIFIED MASTER AUTO TECHNICIAN SERVICE MANAGER FOR 14 BAY FACILITY MERCEDES SPECIALIST 8 YRS PARTNER IN MERCEDESSHOP.COM |
#4
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AS benzmac says most aftermarket water pumps are not upto OE quality. In the past MB sold only new pumps at a real $$$$$ expense. But w/rebuilt parts they don't cost any more than aftermarket. The only aftermarket pump that uses OE bearings & shaft seals are "Graf". No matter who builds the pump they all die sometime. Have replaced hundreds of pumps under warranty!! Some after 1 year & others after 5.
------------------ MERCEDES BENZ MASTER GUILD TECHNICIAN ASE MASTER TECHNICIAN 27 YEARS DEALER M.B. TECH 190E 2.3 ITS RACECAR |
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