Parts Catalog Accessories Catalog How To Articles Tech Forums
Call Pelican Parts at 888-280-7799
Shopping Cart Cart | Project List | Order Status | Help




Go Back   PeachParts Mercedes ShopForum > Technical Information and Support > Tech Help

Reply
 
LinkBack Thread Tools Display Modes
  #16  
Old 08-31-2003, 11:01 PM
Registered User
 
Join Date: Jul 2003
Location: Republic of Texas
Posts: 92
Thanks David - I've wondered if Zims was a good shop. My brother said he saw their adds in a lot of Porshe mags.


Thanks for the recommendation, I'll give Zim's a try.


Park Place is ridiculous. I've really had it with them.
__________________
'97 E320 Black Opal
'86 300E Smoke Silver / Burgundy (retired at 198K)
'63 Austin Healey 3000 Mk II (BJ7) (reluctantly retired)
Reply With Quote
  #17  
Old 09-01-2003, 10:13 AM
davidmash's Avatar
Supercalifragilisticexpia
 
Join Date: Mar 2002
Location: Arlington, TX
Posts: 11,686
Far be it for me to stand up for a dealership BUT ... I will say that I have had good luck with Park Place. They worked on my car for 2 yers before I went to Zims and Park Place always fixed what they said they would fix, when they said they fix it. Yes, it was at a steep premium but they have never had to fix anything twice.
__________________
Sent from an agnostic abacus

2014 C250 21,XXX my new DD ** 2013 GLK 350 18,000 Wife's new DD**

- With out god, life is everything.
- God is an ever receding pocket of scientific ignorance that's getting smaller and smaller as time moves on..." Neil DeGrasse Tyson
- You can pray for me, I'll think for you.
- When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours.
Reply With Quote
  #18  
Old 09-01-2003, 12:39 PM
Registered User
 
Join Date: Jul 2003
Location: Republic of Texas
Posts: 92
David:
Good point, Park Place does fix what they say they'll fix. Although, my sense is they also recommend fixing things that aren't in need of fixin'.

I've owned MBs for 14 years and worked with many dealers in IL. I never leave Park Place feeling good about the price compared to the work. It might be me, but the value equation is skewed.

Carl
__________________
'97 E320 Black Opal
'86 300E Smoke Silver / Burgundy (retired at 198K)
'63 Austin Healey 3000 Mk II (BJ7) (reluctantly retired)
Reply With Quote
  #19  
Old 09-01-2003, 04:35 PM
davidmash's Avatar
Supercalifragilisticexpia
 
Join Date: Mar 2002
Location: Arlington, TX
Posts: 11,686
That reminds me of why I went to Zims in the first place. I had a knocking coming from the front end when I turned or went over a bump. Park Place first said it was the shocks. I figured that was plausible. My brother took it over a pot hole and the shock put a ding on the underside of the hood right above the shock tower and that was the side that the knock was coming from. I figured that since the car was 12 years old that it needed new shocks anyway. New shocks and $900 later the knock was still there. Well, now they were looking at a loose steering arm, drag link and tie rod. OK. They took me under the car and moved stuff around and showed me how loose it was and said that was my knocking. HMMMM. I had no way of saying it was not the issue and the play in the above components did look like it was a bit too loose so we went ahead. Another $800 later and the knock was still there. Well, Iím getting pissed now (itís al coming back to me). I go talk to the shop manager and he has a hunch. He has the tech pull off the front sway bar. We go for a spin around the block and low and behold the knock is gone. They put new bushings on and did not charge me for the final fix.

I think what bothers me the most is that no one took it for a test drive to see if they fixed the problem. I never got out of the lot with out hearing the knock (very easy to reproduce and very loud).

So far Zims has done right. I had a steering box that blew the main seal. They went in and replaced the seal back in Oct of 02. This June the seals blew again and they replaced them no charge. That fix did not work. Wayne said he was surprised the first fix lasted as long as it did. Anyway, he said that the box had to come out and be rebuilt. He yanked it out, sent it out to be rebuilt and had it back in 4 days. Charged me to have it rebuilt but no labor for the R & R. Seems fair to me.
__________________
Sent from an agnostic abacus

2014 C250 21,XXX my new DD ** 2013 GLK 350 18,000 Wife's new DD**

- With out god, life is everything.
- God is an ever receding pocket of scientific ignorance that's getting smaller and smaller as time moves on..." Neil DeGrasse Tyson
- You can pray for me, I'll think for you.
- When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours.
Reply With Quote
  #20  
Old 09-01-2003, 05:29 PM
Registered User
 
Join Date: Jul 2003
Location: Republic of Texas
Posts: 92
Dave:
I'm with you on the Park Place experience. Thanks for the reply, I'm going to Zim's.
Carl
__________________
'97 E320 Black Opal
'86 300E Smoke Silver / Burgundy (retired at 198K)
'63 Austin Healey 3000 Mk II (BJ7) (reluctantly retired)
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -4. The time now is 12:56 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2011 Pelican Parts - Posts may be archived for display on the Peach Parts or Pelican Parts Website -    DMCA Registered Agent Contact Page