this is ridiculous...although I took the car to an independent shop to get the mouse damage repaired, the part of the firewall still has to be ordered from M-B Germany...they keep screwing up and sending the wrong part to the shop...it has been a month already and I am still waiting on it...why is it every time I have some sorta repair with this car, the experience is completely and utterly horrible!?!?

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1995 black pearl/black Mercedes-Benz E420 :

Surely they could send a fax indicating to MB Germany which part is required using a parts exploded diagram - or even resort to hitech and take a digi phot and email it?

By the way I do not think you are being anal!

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NormanB
230 TE (W124) 1989 with 153,000 miles on the clock - hoping for at least another 100K