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Old 07-24-2000, 10:55 AM
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I have taken my car to a shop, in disgust because it just waaasn't running properly after I left California. Needless to say, the shop has not done any work on the vehicle after it being there for three weeks. They demanded a deposit, and they say if the head is cracked, it will cost me an additional deposit of 1,000.00. Is this normal? They have my car that I love dearly, so why all the expensive deposits and the attitude from them? They also tell me that it will be an aditional three weeks before I can get the car returned to me as well. Should I be looking for another shop, or is this normal behavior on their part? Also, how much approximately is the repairs for the head gasket and stuff?
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Old 07-24-2000, 12:25 PM
Join Date: Mar 2000
Location: Gainesville FL
Posts: 6,844
Being a shop owner I understand the need for deposits. I think I have asked for about ten deposits in twenty-three years for repairs on cars we had in our possesion. These would have been for repairs that exceeded the value of the vehicle and it was a first time customer.

We do also ask for deposits on special orders.

If its been there three weeks and they have no answer yet I would say that they aren't interested in your business or they are very busy. Unless they offer special services I would find someone less busy and more eager for your business.

I deal with a machine shop that takes 2-3 weeks to repair cylinder heads and we only use them for work that I would only trust to them. The reason they are so slow is they are that good. They make reliable mmachine repairs to heads that others would throw away.

Steve Brotherton
Owner 24 bay BSC
Bosch Master, ASE master L1
26 years MB technician
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