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#16
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Wow, that really sucks that this guy is ripping people off like that. I'm real sorry to hear about your experience on ebay. I wish there was more that people like us can do other than just leaving feedback. It may do future customers good, but not the people that have already been burned.
I agree that you should buy rims and tires from a reputable company from now on. I bought my AMG monoblocks from Tire Rack back last November. Couldn't be happier. And they're genuine AMGs too! Here's a pic: http://lrdnikon.home.texas.net/jays_benz.jpg Tire rack, if you are reading this, accept my thanks. |
#17
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Ok he FINALLY replied to me today:
"hi phil , i just have recieved a chance to view your emails , sorry i could not answer them as quicky as they were sent , i understand you are un happy with the rims , please resend the set of rims back (only rims ) and i will reissue another set with the amg logo on , please carefully pkg them and reship ups , please email me the tracking number so i could track them along the way , i will have your new set in by thurs of next week also it would be a great help if you could photo the damaged whl before it is sent, also my policy is to replace items not refund as seen on the ebay about me page , i will very promptly resolve this problem . thank you" Should I send it back? I'm kinda shaky about that too. Thanks for any input. Phil |
#18
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I told Al if he sent me the rims and tires (replacements) first, I would return what I have now. If this occurs, I will let you know. Hopefully, he will help me out. I'll keep you posted. =)
Phil |
#19
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hello this is al from highline whls, i do have 2 emails listed below to the buyer , we are offering to replace the entire whl pkg that has been sent as stated in our email below , the buyer does want the items shipped first to be recieved and then ship the product he is not happy with . we do have a policy as seen on our ebay about me page i will glady without question replace any merchandise without fail if the customer is unhappy but we will not refund as clearly stated in the ebay page , the items must be first shipped to us , we then inspect the items then ship the new product and contact the buyer with the ups tracking numbers , so at this point the call is up to mr.amgkid, we our trying to reolve this matter but it must be by our policy. and about the original order we do recieve about 15-25 orders a week for AMG / BRABUS / LORINSER and other hard to find tuner whls that we could offer a great savings, there are somtimes miscomunictions with orders like this one but we are working very hard to correct such problems , but the main issue is to solve this problem by our policy, we do have many customers from all around the world that do enjoy our service for very hard to find discontinued items such as older style amg and lorinser products that are extremly rare with correct offset and fittments aswell as our service for restoring all whls to original finishes, we do hope we could resolve this matter with mr.amgkid and we will continue making a greater effort in customers service . thank you.
[This message has been edited by benzwhls (edited 04-22-2000).] |
#20
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email as sent to mr.amgkid from al at highline wheels:hi phil , i just have recieved a chance to view your emails , sorry i could not answer them as quicky as they were sent , i understand you are un happy with the rims , please resend the set of rims back (only rims ) and i will reissue another set with the amg logo on , please carefully pkg them and reship ups , please email me the tracking number so i could track them along the way , i will have your new set in by thurs of next week also it would be a great help if you could photo the damaged whl before it is sent, also my policy is to replace items not refund as seen on the ebay about me page , i will very promptly resolve this problem .
thank you http://hometown.aol.com/sl500benz/index.html please be advised we could not answer all questions on this forum we do have a web host that do check our email orders not forums, please allow for proper reponse time to all emails 9am-5pm est. please direct all questions to our web site above or to the email adress listed with this forum . thank you [This message has been edited by benzwhls (edited 04-22-2000).] [This message has been edited by benzwhls (edited 04-22-2000).] [This message has been edited by benzwhls (edited 04-22-2000).] |
#21
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Phil,
I thought you wanted AMG Wheels not just AMG Logos. Luke ------------------ Luke Pavlick Performance Specialist (ASE Certified Master Tech) The Tire Rack (click banner at top of the page to visit Tire Rack) |
#22
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Luke,
Quick question on the "real" AMG thread... I've heard that some of the AMG wheels are being done by BBS. Does AMG "do" their own wheels or do they outsource? Can you shed any light on that rumor? How about Carlsson? Thanks, Lee |
#23
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i'm curious, you guys
is posting this topic an act of "harassment"? when i posted this, i was aiming to seek help from you guys who obviously have a lot of experience with mercedes and life in general (i'm only 18). please tell me if al is correct in saying that this is harassment because he will send me the rims on the condition that i remove this forum which i do not believe is right. thanks again you guys. Phil |
#24
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All I can say is that you should just send the rims back to Al and have him send you the new rims as he promised. If I were you I would just bite the bullet and forget about the situation. I bought my rims from a large company, and paid about 50% more for the same rims that Al sells. Just send the rims back and get the new ones. Oh well we can't win them all right?
Best Of Luck Alex ------------------ 300E Soon To be E55 27 foot Grady White Offshore Sportfish. [This message has been edited by CaptAlex300e (edited 04-23-2000).] |
#25
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Luke- Yes, I was talking about the real amg rims. I was sent replicas which look the same but don't have the amg logo engraved on one of the spokes. Hope this clears it up.
Phil |
#26
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Hmmm.... Al is it? You act like you are a large company or something "we"? Do you have a mouse in your pocket? Al, you are running a serious scam operation by YOURSELF. When Al's feedback wasn't restricted on eBay, you could see he had nothing but bad remarks from people getting screwed; that's why he hid it. I am sure he probably gets 15 orders a week for authentic Lorinser or Amg wheels, etc. but I'm sure he sends them knock-offs with curb scratches, dings, dents, etc. If i didn't care about morals and business ethics, I would start a "midnight express" business too, as I am sure you make a lot of money.
------------------ '92 300E '74 Vette |
#27
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Well I've decided to send them back completely to Al and see what happens. Don't jump to conclusions yet. This may have just been a misunderstanding. I will let you know when our transaction is complete. Thanks a lot you guys, you really helped me out these few days.
------------------ Phil Ly 1987 300E Midnight Blue Remus Sport Exhaust Clear corners AMG 17in Monoblock IIs (hopefully soon) Eibach Lowering Springs |
#28
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i too have bought rims from al, as i described above..the auction was for a set of MINT silver 17 in Antera 123's in 17x8...i received a set of bad-condition chrome 17x8.5's....im not even sure they would fit...however, i have sent them back and he is in the process of refinshing them...i appreciate this, but this was sh-t i dit not have to put up with...i received the wheels in some worn ass boxes...and above that the rims had dents on one or two of them..above that i had to endure the nuisance of sending them back to get them redone...i bought the rims expecting to put them on...i received no hardware, as promised...the rims were 8.5 instead of 8 inches, even though he claims that the 8.5 will fit...if this was the case, why didnt he just say this to begin with..in addition, when i said to just send me the silver set (since the auction claimed that he also had a chrome set available), he said he had no silver Anteras available...so he must have been lying in the beginning..otherwise he sold my set of "MINT" silver to another person..well, dont want to say too much..getting tired of ebay..i cant say anything about al refinishing the wheels because i havent gotten them back yet..i'm jus disappointed that the whole auction process did not go AS DESCRIBED, and the prodcuts received were far from "MINT SILVER 17x8"...ill let you guys know how this turns out...al indicates that the wheels will be refinished on wednesday..hopefully, i will finally receive the mint silver antera 123's i bid and won for...
ben |
#29
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(Just another member here keeping an eye on how 'Al' plans to properly resolve this issue.)
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#30
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Here is another person keeping an eye out on this shaddy deal. I trust people openly because I haven't been burnt that many times. But If you try to burn people as a business, that really ticks me off. Lets see how everything works out.
Do you have to pay for all this extra S&H ?? I know I wouldn't !! ------------------ Chirag (Charlie) Patel - 99 Mercedes-Benx ML 430 V8 w/custom TV, Video, UHF, speaker system - 93 190E 2.6 (4-sale) w/ an amp, equalizer, and CD-changer, integrated w. stock stereo for integrated cellular phone speaker system - had a 93 190E m103 3.2, 5-speed trans, - had a 88 300E 2.6 - had a 84 300TD w/275k+ miles - 2001 C-Class - Maybe (if 190E sells) |
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