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Old 12-09-2016, 11:26 PM
ptoro01 ptoro01 is offline
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Join Date: Feb 2004
Posts: 501
I spent about 30 min on the phone with Chase customer support. They were unwilling to do anything to reopen the claim. They weren't even willing to look at the website and see how shady it is. I'm surprised at their lack of commitment to maintain customer satisfaction.

There will be a package put together and sent to the AG as suggested. It makes sense to escalate it to that level.

Thanks everyone for the advice.
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