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Old 05-10-2004, 01:30 AM
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Mike Phillips Mike Phillips is offline
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Join Date: Jun 2002
Location: Oregon/California
Posts: 49
Re: DONE with Maguires

Hi ksing44,

You know, I have been detailing cars for over 15 years, probably close to 20 years and all I can say is that the problem you're experiencing is the exception, not the norm.

Mothers Car Polish Company makes great products, if Meguiar's products are not meeting your expectations, then simply switch back to Mothers. Meguiar's wants you to be happy. If that means refunding your money... by golly, we'll do it.

There could be all types of reason your experiencing problems with the Deep Crystal System on your paint type, chances are good, it's not the products themselves. Perhaps your paint condition requires a more aggressive paint cleaner?

Perhaps it's your wash water?

If I lived in your area, I would be more than happy to personally take a look at it and see what could be done. I included Meguiar's toll free 1=800 phone number on the complaint you posted to Meguiar's Online here,

Done with Meguiar's

I appreciate your posting your complaint to our Online forum because it provides Meguiar's with the opportunity to show the online world that Meguiar's is willing to go above and beyond the call of duty to make sure you are 100% satisfied.

Please click to the link above and call our 1-800 Customer Care Hotline and tell them Mike Phillips sent you and I'm sure they will do whatever it takes to make you happy.

If there is anything I can do to help you personally, please call me at 1-800-854-8073 ext. 189

I'll be in the office most of the day tomorrow preparing a back 1993 Corvette for this years Plastic Fantastic in San Diego.

Sincerely,

Mike Phillips
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