Has anyone used this ? According to the website they will jump start your car,provide a couple of gallons of fuel,or fix a flat.FREE no matter how old the vehicle is or how many owners it has had.The number is 1-800-367-6372 or 1-800-FOR-MERCEDES

Yep, I have used it twice. Once on my 92 500SEL to get a jump start when it was just a year old, and once on the 300SDL when it ran out of fuel. Worked without a problem, at least during regular business hours.

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Mercedes Fleet:
2004 CL600 Designo Espresso SPORT
2004 S600 Designo Espresso SPORT/Lorinser Pkg.
1999 S320
1988 300TE
1972 280SEL 4.5
Diesel Fleet:
2014 GL350 Blutec
1987 300SDL Blk/Blk 4 place seating #18 head
1987 300SDL Smk Slv/Burgangy #17 head
1986 300SDL Blk Pearl/Palomino #14 head w/ 280K
1984 Lincoln Mark VII Fact BMW Turbo Diesel

Works like a charm. I used it once when I ran out of fuel in the hills.

Not to be technical, but roadside assistance will not "fix a flat" as part of the free service. They will remove a flat tire and replace it with your spare. But they do not repair flat tires.

Me too...a few years ago the '82 240D I had needed a jump or a new battery. Just from curiousity, I called the 800 number and was shocked when the cheery fellow on the other end of the phone said,"No problem,we'll have someone out there ASAP".Amazing!

What about towing? I gotta get the 300SD to a mechanic cause I'm too busy (lazy) to fix the wiring.

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1980 300D (Luna)
1980 300SD (Sunny)

I wish I'd known about this service when I ran out of fuel on my way back from PA when I got my car!! (thats when I found out my gauge didn't work) Or when our 83 got stranded when its alternator seized.....we just towed it home at night ourselves though, thankfully it happened within the city!

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-diesel is not just a fuel, its a way of life-
'15 GLK250 Bluetec 118k - mine - (OC-123,800)
'17 Metris(VITO!) - 37k - wifes (OC-41k)
'09 Sprinter 3500 Winnebago View - 62k (OC - 67k)
'13 ML350 Bluetec - 95k - dad's (OC-98k)
'01 SL500 - 103k(km) - dad's (OC-110,000km)
'16 E400 4matic Sedan - 148k - Brothers (OC-155k)

I know they will help you if your vehicle gets stuck (neighbor slid off the road to avoid an accident and got stuck in the median). If you vehicle has a mechanical issue I believe their policy is to tow to the closest "authorized" MB dealership or service center as opposed an independent competitor (not that you can blame them, since they DO offer the service for free).

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Mercedes Fleet:
2004 CL600 Designo Espresso SPORT
2004 S600 Designo Espresso SPORT/Lorinser Pkg.
1999 S320
1988 300TE
1972 280SEL 4.5
Diesel Fleet:
2014 GL350 Blutec
1987 300SDL Blk/Blk 4 place seating #18 head
1987 300SDL Smk Slv/Burgangy #17 head
1986 300SDL Blk Pearl/Palomino #14 head w/ 280K
1984 Lincoln Mark VII Fact BMW Turbo Diesel

They will fix it for time and a half if it is a simple issue. However, if you filled your gas tank with diesel or vice versa, you are screwed as they will not drain a tank on the roadside.]

I have used them a couple of times when they are not open for business, the shop, that is. Once was on a Sunday afternoon and the other was on a weekday night.

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01 Ford Excursion Powerstroke
99 E300 Turbodiesel
91 Vette with 383 motor
05 Polaris Sportsman 800 EFI
06 Polaris Sportsman 500 EFI
03 SeaDoo GTX SC Red
03 SeaDoo GTX SC Yellow
04 Tailgator 21 ft Toy Hauler
11 Harley Davidson 883 SuperLow