FYI

Just today I received a (presorted std) letter from M-B USA, LLC (a PO Box in Broadway, NJ), informing me of the 'improvements' to the MB Roadside Assistance...

The 'good' news is: they'll now tow you to the nearest MB . L i c e n s e d . Dealer for repairs.

The bad is: you're only eligible if
- the vehicle is under warranty, or
- you've purchased it from an MB Licensed Dealer (before a day coming up soon), or
- it has been regularly serviced at an MB Licensed Dealer (ie, you've spent at least $100 within the last 18 months)


If you have additional questions regarding the enhanced Roadside Assistance services, please visit www.MercedesRoadside.com or call our program information hotline, at 1-888-454-9907. (my emphasis)


Cheers,
AK


PS Another great move by a respected company, methinks (not!)


(edit: I'll get a better scan soon)

Attached Thumbnails

   

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1983 240D "Matylda" 4sp conversion 312-blue
1983 240D "Jituš" 4sp 623-beige
1983 240D "Tina" 4sp 751-grey (pwr windows)

There is a lengthy thread on this subject from a couple of months ago. My 85 is still in Dad's name and it was bought new from a local dealership. I need to reread it since I believe it still has to have been serviced once in the last 18 months at a dealership for a minimum dollar amount to still qualify. I have to pull it from the glovebox and llok at it.

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92 500E Silver 66k
82 Porsche 911SC 84K
68 Cadillac ( Gone Now )
03 Suburban Z71 200K
85 300SD 217k From Original Owner ( Dad )

I received the same letter in the mail a few weeks back, and was kind of wondering the same. Although I've never used it, I've always been under the impression that calling the 1-800-for-merc number would mean basic roadside assistance for the life of the vehicle. Tows and fuel would cost money, as would batteries, etc.. but jump starts and the like were free.

If I read the letter right, this is no longer the case, right? I'd need to have my 300D serviced by MB to qualify? If so, that's really unfortunate.

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(Oo{=|=}oO) 1983 MB 300D USA, 212,000mi. 80's yellow/white. "Gunther"
(Oo{=|=}oO) 1984 MB 300D Euro, Turbo Added in Germany, 186,000mi [SOLD] Missing her dearly.
(Oo{=|=}oO) 1984 MB 300D USA Turbodiesel, 269,000mi. [SOLD]

I received that letter as well, I think it was cute

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#dieselFLEET
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'97 E300
'99 E300

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'81 MB 300SD, '82 MB 300D Turbo (sold/RIP), '04 Lincoln Town Car Ultimate

Sooner or later every car falls apart, ours does it later!
-German Narrator in a MB Promotion Film about the then brand new W123.

LOL

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#dieselFLEET
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'97 E300
'99 E300

X2

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1982 300GD Carmine Red (DB3535) Cabriolet Parting Out
1990 300SEL Smoke Silver (Parting out)
1991 350SDL Blackberry Metallic (481)

"The thing is Bob, its not that I'm lazy...its that I just don't care."

I have spent hundreds, if not thousands, of dollars in parts from The Classic Center in the past 18 months. Does that count?

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Stop paying for animal enslavement, cruelty, and slaughter. Save your health and the planet. Go vegan! I did 18 years ago. https://challenge22.com/

DON'T MESS WITH MY MERCEDES!


1967 W110 Universal Wagon, Euro, Turbo Diesel, Tail Fins, 4 Speed Manual Column Shift, A/C
1980 W116 300SD Turbo Diesel, DB479 Walnut Brown, Sunroof, Highly Optioned, 350,000+ Miles