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  #1  
Old 08-01-2013, 01:10 AM
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ROFL... I have a 500SL

While shuffling auto insurance coverage at the agents office.

My 240D failed to come up on their screen..

Sorting through all of my vehicle registrations, UREKA..

For some unknown reason, their system shows the 240D VIN# as a 500SL.

They assure me the insurance cost is for the 240D, not a 500SL.

I requested they fix it to show correctly.
After several calls by my agent to the insurance home office, it should only take 3 - 7 months before the correction shows..

Is it just me, or is the generic company level of service and competence dropping in the toilet.

.

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  #2  
Old 08-01-2013, 05:07 AM
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It took me a few minutes to get them straightened out when I bought my '71 250 with the straight numeric VIN. I didn't have that problem a few years earlier with my '77 240D. They never got the impression I was driving an R107 in either case. The companies are gear toward newer cars, since that's what they see most often. A hiccup here and there with an old car is to be expected. Grade them on how quickly and well they can get their ducks in a row.
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  #3  
Old 08-01-2013, 08:17 AM
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You physically visit an office to deal with your car insurance? Its 2013!


And yes, competence is dropping rapidly in this modern age.
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  #4  
Old 08-01-2013, 08:45 AM
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Well, what are you waiting for? Cut the roof off of the 240D and buy a new badge: voilà -- the first four-door R107!
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  #5  
Old 08-01-2013, 10:11 AM
JB3 JB3 is offline
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Quote:
Originally Posted by whunter View Post
While shuffling auto insurance coverage at the agents office.

My 240D failed to come up on their screen..

Sorting through all of my vehicle registrations, UREKA..

For some unknown reason, their system shows the 240D VIN# as a 500SL.

They assure me the insurance cost is for the 240D, not a 500SL.


I requested they fix it to show correctly.
After several calls by my agent to the insurance home office, it should only take 3 - 7 months before the correction shows..

Is it just me, or is the generic company level of service and competence dropping in the toilet.

.
Id question that too as you did. Id assume any insurance company is selling me a bill of goods if their records show a mustang instead of a tempo, yet they claim they have the same insurance costs.
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  #6  
Old 08-01-2013, 10:27 AM
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Quote:
Originally Posted by JB3 View Post
Id question that too as you did. Id assume any insurance company is selling me a bill of goods if their records show a mustang instead of a tempo, yet they claim they have the same insurance costs.
It never hurts to shop around, too to keep them honest. Just for curiosity you should get a quote from a different company to make sure you are paying a fair and correct price. I cut my policy cost by more than half by spending a day checking with different companies. For the five cars I had on one of my policies, I went from a little over $5k down to $1.8k annually. Same exact coverage and deductibles, AAA rated company.

An error that takes "months" to correct is pure unadulterated rubbish.

J.G.
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  #7  
Old 08-01-2013, 10:35 AM
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I have had this problem off and on since the late 1990s.

When I had a Volvo 740 Turbo (2.3l 4 cyl) it was insured as a 760 (V6). Significant as back then the word 'turbo' usually made a big difference in rates. According to the company, however no such thing as a Volvo 740 Turbo ever existed.

My 1979 300sd was a 450se for some time.

My current 1980 300td is described as a sedan in their database.
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  #8  
Old 08-01-2013, 11:12 AM
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USAA 'nuff said
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  #9  
Old 08-01-2013, 12:05 PM
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Quote:
Originally Posted by vstech View Post
USAA 'nuff said
X2. Never any problems with them, and they deal with the other guy's insurance company when you get hit.
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1982 300SD -- 211k, Texas car, tranny issues ____ 1979 240D 4-speed 234k -- turbo and tuned IP, third world taxi hot rod

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  #10  
Old 08-01-2013, 01:56 PM
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I do not have any military background, so no USAA is available for me. I do have State Farm, and they have no issues w/ my 300D.
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  #11  
Old 08-01-2013, 03:24 PM
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USAA great if you can get it...

Otherwise for those of us non-mil types I have had State Farm for 25 yrs and never had any issues.
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  #12  
Old 08-01-2013, 05:00 PM
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I'd hardly call the mix-up a disaster, it's a old relatively obscure car that likely predates any cross make VIN standard.
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  #13  
Old 08-01-2013, 06:25 PM
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Quote:
Originally Posted by whunter View Post
While shuffling auto insurance coverage at the agents office.

My 240D failed to come up on their screen..

Sorting through all of my vehicle registrations, UREKA..

For some unknown reason, their system shows the 240D VIN# as a 500SL.

They assure me the insurance cost is for the 240D, not a 500SL.

I requested they fix it to show correctly.
After several calls by my agent to the insurance home office, it should only take 3 - 7 months before the correction shows..

Is it just me, or is the generic company level of service and competence dropping in the toilet.

.
Without more information on the reason(s) 'why it is this way,' I'd have to believe that I would be switching to another insurance carrier - likely one without the middle man, 'insurance agent office.'

*About 'USAA?' Their premiums are off-the-charts high according to many, many formerly loyal customers. You fellas might want to do a check six on what you're paying, and switch carriers. Loyalty to particular carriers/agents is not worth the higher rates, when you could be saving a bundle by switching.

ALL, insurance companies will creep upward with your premium rates - not just USAA or Geico to name two that will jack rates when you're not even aware of it happening because you're not shopping coverage.


Last edited by Skid Row Joe; 08-01-2013 at 06:45 PM.
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