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  #1  
Old 10-04-2013, 11:53 AM
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Hacked EPC account

Ok so I have not had time to work on my Benz for a while. Mostly been busy getting my daughter off to college and trying to get my son back on track with actually getting his school work done! <>

I needed to order some parts from the classic center. i went to log into my EPC account and it tells me somebody is already logged in! When I manage to get in everything has been changed to chineese! Anybody else have this happen? I contacted EPC by mail. I hope they can get this straightened out.

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1978 Mercedes 240D
1981 Mercedes 240D
1982 Mercedes 240D
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  #2  
Old 10-04-2013, 12:05 PM
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It's more than just you.

I had the same problem yesterday and didn't get it resolved. I'm not happy that it's continuing today. But I'd bet it's a database corruption issue, unless they actually did get hacked, too.
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  #3  
Old 10-04-2013, 12:23 PM
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Mine was working fine yesterday

-J
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Tesla Model 3. 205,000 miles. Been to 48 states!
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  #4  
Old 10-04-2013, 12:36 PM
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Many reports of same problem on MB forums. Even if you think you got in, the error can pop up while using the site.
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  #5  
Old 10-04-2013, 02:29 PM
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I tried to get on last night and it wouldn't let me renew...
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'85 300TD "Puff The Magic Wagon" - Rolling Resto
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  #6  
Old 10-04-2013, 02:31 PM
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I just checked (Friday mid-day) and it isn't working for me. I mean, I got in, but it said someone is already using my account. All of the VINs I had entered were gone, and a bunch of others were in its memory. And then it kicked me off since it said the account was already open. Hmmmm?
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1968 220D, w115, /8, OM615, Automatic transmission.
My 1987 300TD wagon was sold and my 2003 W210 E320 wagon was totaled (sheds tear).
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  #7  
Old 10-04-2013, 02:38 PM
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Quote:
Originally Posted by Shortsguy1 View Post
I just checked (Friday mid-day) and it isn't working for me. I mean, I got in, but it said someone is already using my account. All of the VINs I had entered were gone, and a bunch of others were in its memory. And then it kicked me off since it said the account was already open. Hmmmm?
That's exactly the issue.
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  #8  
Old 10-04-2013, 03:10 PM
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Mine is working, now, but with a few extra key strokes to open it.

Didn't work yesterday.
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  #9  
Old 10-04-2013, 04:39 PM
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Actually, no one's "account" has been hacked. You are still logging in on the website as you. It's the smartkey that is generated when you actually open the EPC that is goofed up. I wouldn't be the least surprised if it's a Java issue.
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  #10  
Old 10-04-2013, 05:03 PM
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Same issue here - the smartkey thingie.
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  #11  
Old 10-05-2013, 11:10 AM
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I just logged on after having to reload the page several times. Got a few new pop-up windows to accept changes and then got the smart-key error. Did a retry on that popup and the EPC loaded. However, it looks like there are several new VIN numbers in my list and several of the old ones are missing. Using one of my known VIN's, the page loaded okay, but then I got another smart-key error and just closed everything down.
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'59 220S Cabriolet-SOLD and living happily in Malta
'83 240D 351,500 miles original owner-SOLD
'88 560SL 41,000 miles - totaled and parted out
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'99 E300 turbo 227,500 miles
'03 SLK320 40,000 miles - gave to my daughter
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  #12  
Old 10-05-2013, 09:33 PM
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Yeah I have a tech support ticket open with them. Supposed to respond in 3 business days. So hopefully they will let me know whats going on by Wednesday.
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1982 Mercedes 240D
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  #13  
Old 10-07-2013, 02:45 PM
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I was unable to login at all just now. Tried it in Firefox and IE. Frustrating.
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1968 220D, w115, /8, OM615, Automatic transmission.
My 1987 300TD wagon was sold and my 2003 W210 E320 wagon was totaled (sheds tear).
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  #14  
Old 10-07-2013, 07:28 PM
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Hmm now mine won't log in either
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1991 350SDL. 230,000 miles (new motor @ 150,000). Blown head gasket

Tesla Model 3. 205,000 miles. Been to 48 states!
Past: A fleet of VW TDIs.... including a V10,a Dieselgate Passat, and 2 ECOdiesels.
2014 Cadillac ELR
2013 Fiat 500E.
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  #15  
Old 10-07-2013, 08:16 PM
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Mmm! Diesel!
 
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Same here. I can log in to the web portal, but launching the app is a no go. Kinda making things difficult.

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