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Old 01-22-2021, 08:31 PM
lindajane's Avatar
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Join Date: Mar 2002
Location: SF Bay Area
Posts: 429
Question re: Return

I'm wondering if anyone has dealt with this.
I ordered parts from ********az around 2 hours ago.
I want to order the same parts and then some from Pelican Parts.
and cancel my order with ********Az.
It said under my order that my order has been processed and
it it too late to cancel.
But when shipped I can request a return. I tried to find if they charge for
this. All I found was this sentence:

"Free and Discounted Shipping: We will no longer be charging back freight costs on returned order items causing original order to fall below the free freight threshold. Additionally, we've eliminated all restocking fees"

There is no longer any free shipping on Any orders. So it's confusing to me if they will charge a back freight charge or not. It seems to good to be try that they would not charge Something.
And no one working the phones all weekend.
I'm hoping if I request a return before I receive it, there won't be
an issue with additional charges.
Thanks in advance if anyone has had issues with returns...

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  #2  
Old 01-23-2021, 02:01 AM
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Join Date: Nov 2020
Posts: 188
Never been charged for a return from Auto Haus AZ.
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  #3  
Old 01-23-2021, 02:15 PM
lindajane's Avatar
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Join Date: Mar 2002
Location: SF Bay Area
Posts: 429
Thank you!

Thank you!

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