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ATTN: Southern MI folks - Don't Deal with Orrin B Hayes!
I have tried to deal with them on several occasions, both their service guys and Parts guys are the "put you on hold forever and when we get back to you tell you just bring it in, cause we can't (won't) give you advice over the phone." types. Although, their bodyshop guys are ok.....
I deal with Gurley Leep Motor Werks In Mishawaka, IN. Very nice people.......
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-Matt EPA Section 609 Certified MVAC Technician ----------------- Oil Burner Kartel Member #10 Ahh the smell of Diesel Fuel, it's like coffee in the morning! My Car: 1982 300SD Turbo Diesel (231,500 miles!) RIP 1984 300SD Turbo Diesel Custom (235,500 mi on driveline.) - On Road!! www.icsrepair.com |
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Grand Rapids
I usually do not bring my cars to the shop unless I absolutely have to since I do much of my maintenance. But b4 I decide to have anyone work on my cars, I try to research and even visit the shop first, talk to the service mgr and even a mechanic or two just to get a feel for their competence and willingness to share information. After all, I'm paying. Not willing to give tips or share info turns me off also.
So far, I have found the MB dealer in GR, Betten Imports very helpful, professional and courteous. I haven't had much done but I do contact them occasionally with repair questions and have gotten straight answers. My advise - look b4 you leap.... ask questions, get to know the people who may be working on your MB.... establish relationship. Test them out with some simple work to see how they handle the whole process..... Betten Imports Inc 5901 28th St Se, Grand Rapids, 49546 (616) 301-2100 www.bettenimports.com
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the sooner you start... the sooner you'll get done If it ain't broke, don't fix it.. Its always simpler to tell the truth... 2007 Honda Accord EX 2007 Honda Accord SE V6 96 C220 97 Explorer - Found Another Home 2000 Honda Accord V6 - Found Another Home 85 300D - Found Another Home 84 300D - Found Another Home 80 300TD - Found Another Home Previous cars: 96 Caravan 87 Camry 84 Cressida 82 Vanagon 80 Fiesta 78 Nova Ford Cortina Opel Kadet 68 Kombi Contessa Last edited by whunter; 03-11-2007 at 10:59 PM. Reason: spelling |
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Betten Imports
I worked for Betten Imports years ago as a VW tech & the Mercedes techs they have over there are top notch. Decades of experience and a willingness to work with any Benz you throw at them.
In my case, when I need to bring my MBs in for service I work with an outfit called Heritage Service Centre on Scribner (although I've got nothing but good things to say about Betten, I'm not really down with dealer rates and the general inability to work directly with the mechanic on issues). Jim, the chief mechanic (and part owner) of the shop got his start at German Auto down the street and has an excellent knowledge of old MBs. The other part owner, Tom, is the service writer up front & will be honest and up front with you, also providing good information to you if you're looking for some advice on your project. In fact, I bought Hilda from Tom and she's been a great driver.
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Ich muss geisteskrank sein. The 1983 300 SD: "Old Smokey" (Hilda) Quarter Million Mile Club The 1986 420 SEL EURO: "¡El Conqístador!" (Helmut) Trunk Triangle Club The 1995 Cadillac Coupe deVille: "Schlag Kaltluft" (Shaft) |
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