Problem with reimbursement for catalyst repair
I have a 99 ML320 with ~100,000 miles. A few months ago an exhaust leak developed which a muffler shop identified as a crack in both catalysts. I called my dealer but was told it was out of warranty and the repair cost was $1500 or more. I paid ~$500 to have those parts taken down and welded by the muffler shop. I recently learned about the service campaign for this problem, which directs you to an authorized MB dealer to submit your reimbursement request through. I inquired of my dealer about it and was told by the service manager that it would take their service department 1 hour per side to take down the catalyst and weld/replace it. I find this difficult to believe. Does anyone have any info on this? Has anyone applied for reimbursement? What did you submit and what did you recieve?
Thanks
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99 ML320
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