Service confusion
 

I have a 2016 c300 with 57k miles. The dash told me I need service A6, but when I called the dealer they told me it would need the 60k B service. I understand this one comes with the transmission fluid change in addition to everything else 10.0.0.0.1 192.168.1.254. My question is why is my dash saying A6? Based on the year of the car and mileage I’d think it would be pointing me to the 60k B service which the dealer is saying I need.

If you have reached 1 year without a service then the A service would be required. What the dealer is telling you is at 60k you will need the B service. So you go straight to the B service. The 6 in the A6 tell the service writer what addons are required. So do the B service 3k miles early.

Clear as mud.