Hello!

An older couple that I know, decided to get Vonage. So far, the last few months have been trouble free. However, I got a call tonight from them, and the call sounded a bit garbled. I could still understand them, but there was definitely some digital garble in there.

Has anybody had this happen, and if so, how was it corrected?


Thanks!

-Larry

__________________
It is a truism that almost any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so. Robert A. Heinlein


09 Jetta TDI
1985 300D

Pray. And hope you don't need to make a 911 call.

Have they figured a way to locate you on IP phones if you dial 911? That was one of the early slams and I don't know if they found a solution.

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MB-less

I believe they either had to make 911 work, or quit the service.

__________________
It is a truism that almost any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so. Robert A. Heinlein


09 Jetta TDI
1985 300D

The reason the call was garbled is that the upload/download speed of their ISP was being affected. IP phones are directly dependent upon the ISP and their quality of service. Also, IP phones are not half duplex, they are full digital duplex. If you have a decent ISP, the call quality is superior to land line phones with a lot more features for the money. All IP phone providers must provide E911 sevice.

A phone that prevents you from being interrupted when you're talking? That sounds great. Maybe if I had that, my wife wouldn't be able to interrupt me all the time.

Finally, a technology that is truly life-enhancing!

__________________
" We have nothing to fear but the main stream media itself . . . ."- Adapted from Franklin D Roosevelt for the 21st century

OBK #55

1998 Lincoln Continental - Sold
Max 1984 300TD 285,000 miles - Sold
The Dee8gonator 1987 560SEC 196,000 miles - Sold
Orgasmatron - 2006 CLS500 90,000 miles
2002 C320 Wagon 122,000 miles
2016 AMG GTS 12,000 miles

A lot of cell phones are simplex/half-duplex too.

I have Vonage and while the sound quality is not perfect, like analog phones, it sure is cheaper than the 'local' phone company.

911 calls:

http://www.vonnage.com/features.php?feature=911

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Regards

Warren

Currently 1965 220Sb, 2002 FORD Crown Vic Police Interceptor

Had 1965 220SEb, 1967 230S, 280SE 4.5, 300SE (W126), 420SEL

ENTER > = (HP RPN)

Not part of the in-crowd since 1952.

My voice mail is second rate too, slow and sometimes unintelligible.
A lot bugs still need to be worked out.

Call Vonage first and see if they have an answer. Sometimes they ship new equipment to replace what you have, but, as powerpig said, it's probably your cable equipment. Call you ISP service provider and relate the problem. My sister had trouble with modem and once new one installed.. Vonage is crystal clear and no problems whatsoever.

I don't have Vonage or local Time Warner's equivalent nor do I plan to get it, but my sister's Vonage performs flawlessly.

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Nello Tare

1982 300D (266,001 mi.) looking and running great

Previously owned:
1976 450 SLC
1983 300D
1976 300D
also
1982 Jaguar XJ6 (loved, but gone)

Once again, the quality of service is totally dependent upon your ISP. If you're on cable and a there is a lot of heavy use on the network, you will suffer degradation especially if you have one of the lower bandwidth packages. It will also suffer if you're downloading or uploading while on the phone. On another note, I have the new Verizon FIOS fiber optic service and it screams! 30mb down and 5mb up going to 50/10 sometime in June. I've had VOIP phone service for three years and have had no problem even on cable.

I have vonage and the cost far outweighs any negatives for me.

I've had it for about 2 years now, relatively trouble free. Whenever I get a little static, etc..... I reboot the router and she's good to go.

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Enough about me, how are you doing?