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-   -   i am done with jiffy lube (http://www.peachparts.com/shopforum/showthread.php?t=178278)

t walgamuth 02-03-2007 05:32 PM

i am done with jiffy lube
 
today i reluctantly took my magnum to get the oil changed.

the last time or two i have gone they raised the prices and there is new managment.

so today i showed up at 2:40 and there was nobody there to direct me in. so i went in and the manager tells me that they close at 3. i say and it is 240. she acts like she doesnt believe me.

so she acts like she is doing me a big favor and says ok i will to your oil.

so i pull the car in and this other fellow says that i can wait in the lobby. i ignore him and so pretty soon he says it again. i say if i can't watch i will go someplace else. so he says ok, then leaves. pretty soon he asks me where did you work? i say what do you mean? he says where do you work. i say i am an architect. then i say "about 15 years ago a guy at a place like this told me my car was done and it didn't have any oil in it". he says oh, that isn't good.

the gal goes under the car and starts draining it. complaining about the plastic pan under the engine. then she says the one of the fasteners is missing, and i say the last time it was off was right here. she says ok....like as if what difference does that mean.

pretty soon the guy comes back in and says that there are three cars waiting for a change and she complains loudly. so he goes out and tells them to go away. it is 245 now.

so finally she gets it all done and buttoned up and i go to pay.

so it cost me $66 for six quarts of mobil 1 10 w 30 and a filter. for that kind of money i will do my own.

and nobody will complain about me watching.

that place won't be in business much longer.

tom w

Hatterasguy 02-03-2007 05:36 PM

The Dodge dealer could have probably done it cheaper.

POS 02-03-2007 06:13 PM

I never started with Jiffy Lube - too many horror stories.

t walgamuth 02-03-2007 06:25 PM

it used to be better.

yeah, i may try the dodge dealer.

tom w

powerpig 02-03-2007 06:56 PM

Man, my Mercedes dealer changes my SL600 with Mobil synthetic and hand washes the car for $99! I would never go to Jiffy Lube for anything!

OMEGAMAN 02-03-2007 07:08 PM

The worst part about going to happy lube is they don't inspect the car. They probably arent going to find anything wrong with your car cause it's brand new but if it has some miles they WILL miss things like tie rod ends and super thin brake pads.

MTI 02-03-2007 08:10 PM

Any car maintenance place with names that have Jiffy, Quickie, Speedy, Insta, Fast, or Jet . . . are as likely to get my business as a restaurant called "Discount Sushi" :D

Bill Wood 02-03-2007 09:05 PM

No Fast Lube for me!
 
When I owned a shop, MB Autowerks, you wouldn't believe the number of Mercedes we saw that were screwed up by fast lube places. Usually, it was simple stuff like using the wrong tool to remove the drain plug which eventually ruins it.

Sometimes it was major...like draining the tranny and forgetting to fill it back up. Jiffy lube ended up paying us to install a new transmission. We LIKE Jiffy Lube!

Not long after I bought my 1998 E430 I took it to the nearest fast lube place for an emissions inspection. They wrote it up as being a BMW 5 series!

Fast lube places are fine for leased vehicles or company cars but not for anything you really care about.

GermanStar 02-03-2007 09:13 PM

Just about any indy or dealer could do it for half the price. It may take a few minutes longer, though...

John Doe 02-03-2007 10:22 PM

Quote:

Originally Posted by GermanStar (Post 1409184)
Just about any indy or dealer could do it for half the price. It may take a few minutes longer, though...


What does Mobil 1 cost where you live? Where I live, the oil for my car alone is over $50/per change.

Austin85 02-03-2007 11:51 PM

I was told that plenty of quick lube places will pull out your metal plug and never put it back; that they just reinsert their own rubber plugs.
So they don't have to bother keeping track of your original plug...


I would never ever go to any quik lube place....

Safer to drive another 100 miles until you could take it to an indy garage.


....

GermanStar 02-04-2007 12:14 AM

Quote:

Originally Posted by John Doe (Post 1409233)
What does Mobil 1 cost where you live? Where I live, the oil for my car alone is over $50/per change.

I really have no clue. I just use the cheapie dino stuff. Local indy charges $19 for an oil change.

TheDon 02-04-2007 12:35 AM

Quote:

Originally Posted by powerpig (Post 1409101)
Man, my Mercedes dealer changes my SL600 with Mobil synthetic and hand washes the car for $99! I would never go to Jiffy Lube for anything!

When they washed my car they sent it back to me with the hoodstar crooked.. I Stood there staring at it and did not move until the service department assistant manager person fixed it...

LaRondo 02-04-2007 01:19 AM

Quote:

Originally Posted by TheDon (Post 1409316)
When they washed my car they sent it back to me with the hoodstar crooked.. I Stood there staring at it and did not move until the service department assistant manager person fixed it...

Ever tried to replace that thing with a bottle opener?
That's what I did when I was your age...just teasing :wacko:
It came in real handy...though :D

LaRondo 02-04-2007 01:22 AM

Quote:

Originally Posted by Webmaster (Post 1409178)
When I owned a shop, MB Autowerks, you wouldn't believe the number of Mercedes we saw that were screwed up by fast lube places. Usually, it was simple stuff like using the wrong tool to remove the drain plug which eventually ruins it.

Sometimes it was major...like draining the tranny and forgetting to fill it back up. Jiffy lube ended up paying us to install a new transmission. We LIKE Jiffy Lube!

Not long after I bought my 1998 E430 I took it to the nearest fast lube place for an emissions inspection. They wrote it up as being a BMW 5 series!

Fast lube places are fine for leased vehicles or company cars but not for anything you really care about.

Sure enough many of them, handling the wrench, may not know the difference between metric and SAE.

kmaysob 02-04-2007 01:41 AM

Quote:

Originally Posted by LaRondo (Post 1409338)
Sure enough many of them, handling the wrench, may not know the difference between metric and SAE.


when i worked in a lube shop the new kid(we called him baby huey (he was that dumb) ) came to work with his tools and all he had was open end sae. i told him to use mine until he got some real tools. he claimed he has snapon at home:rolleyes:

davestlouis 02-04-2007 10:40 AM

I used to be an independent adjuster, and worked claims for the local Jiffy Lube franchise. They did about 50,000-60,000 oil changes a month and allowed about $1 per change to pay for "oops" situations, everything from not refilling the oil, to driving the customer's car through the overhead doors. So, there were 3 big frranchisees in St. Louis at that time, and just one of them spent $50,000/month paying for repairs/replacements. Statistically they looked great, 99.9 percent success rate, but every time they fried a Cadillac Northstar engine it turned into a $10,000 claim...the filter their book told them to use was too tall and would hang below the motor, first speed bump, no more filter.

Hatterasguy 02-04-2007 10:48 AM

There is a nice independent garage right down the street from me that only charges $20-$30 to change the oil on a normal car. The guys that work there are good mechanics and know there stuff. Mercedes cost more because Mobil 1 is $6 a quart but still they are cheap.

They only charged my friend $25 to change the oil on his Dodge Ram last time.

So the point of Jiffy Lube is? I'd rather take it to these guys and support local business.

Brian Carlton 02-04-2007 11:07 AM

Quote:

Originally Posted by davestlouis (Post 1409474)
I used to be an independent adjuster, and worked claims for the local Jiffy Lube franchise. They did about 50,000-60,000 oil changes a month............

........that would be the first Jiffy Lube that I've ever seen with 50-60 bays...........:eek:

(must be quite a few locations...........??)

Kuan 02-04-2007 11:12 AM

Count your lucky stars you don't have to rely on Tune Up Masters for your automotive work.

Anybody remember those? Every few thousand miles, spark plugs, distributor rotors, caps, points, wires, carbs... in and out in about 90 minutes.

Technology sure has come a long way.

davestlouis 02-04-2007 11:18 AM

The franchisee had 13 stores when I started dealing with them, ended up with 16 as I recall, including 2 that were right across the street from each other, but were on such a busy road that taking a left turn across trraffic was almost impossible so they had them on opposite sides.

Monomer 02-04-2007 11:53 AM

I've got a story.



It's of a lube pllace, much like a J-lube.


My girlfriend (against my wishes) took her car upto a local quick lube place (Uncle ED's...) I told her I'd do the oil/filter change. Since her schedule is hetic, I was able to in that week.

So, she go's to the said lube place.

I get the phonecall that night; It was her complaining about the cost of an oil change. This is on a small 4cyl. car (no-more than 5qts.) It costs her $45 out the door. They added on an extra $10 just for "High millage" oil (off the shelf at murrays, is the same price)




Never again.

RobTheMod 02-04-2007 03:38 PM

Quote:

Originally Posted by Webmaster (Post 1409178)

Fast lube places are fine for leased vehicles or company cars but not for anything you really care about.


Why would you change the oil at all on one of those?

Kidding.

At any rate, the oil change joints just crack me up. I spend a fair amount of time correcting the work of those places. They like to ruin VW aluminum oil pans.

It's self serving to say this, but I don't care: Either you should be changing your own oil or you should entrust it only to someone you'd have doing any other engine work. That's what an oil change is- engine work. Simple engine work that anyone can learn to do properly; but it is mission critical. You can cause every bit as much engine damage improperly changing oil as you can improperly replacing a timing chain. You wouldn't let the monkeys at Jlube change your timing chain would you?

t walgamuth 02-04-2007 04:01 PM

Quote:

Originally Posted by RobTheMod (Post 1409716)
Why would you change the oil at all on one of those?

Kidding.

At any rate, the oil change joints just crack me up. I spend a fair amount of time correcting the work of those places. They like to ruin VW aluminum oil pans.

It's self serving to say this, but I don't care: Either you should be changing your own oil or you should entrust it only to someone you'd have doing any other engine work. That's what an oil change is- engine work. Simple engine work that anyone can learn to do properly; but it is mission critical. You can cause every bit as much engine damage improperly changing oil as you can improperly replacing a timing chain. You wouldn't let the monkeys at Jlube change your timing chain would you?


only with me watching 10 feet away. before the present managment i was on first name basis with all the guys there. the manager had my wife in class when he was in grade school.

and don't think my indie or the dealer can't f&ck it up.


tom w

Mistress 02-05-2007 04:48 PM

Tom- There was a thread on the Forum about some kind of scam Jiffy Lube was running where a local TV station inserted hidden cameras into cars and found out the work people were billed for wasn't done.

t walgamuth 02-05-2007 10:15 PM

that is why i watch.

tom w

aklim 02-05-2007 11:11 PM

I ALWAYS watch. The one time I didn't, I regretted it. Had a coolant flush because I needed to get rid of some oil in the engine. This was a 103 engine with a head gasket change. Well, the tech did drain it and refil it. However, what I asked for was a flush to clean out the oil. Well, 4000 miles later, the oil was back. I was pissed and still am. Asked the service writer if he thought MB coolant lasted only 4000 miles. This time I had Gilly do it. Oil didn't come back. The first tech had his signature brake flushes. Suck out the fluid, fill it up and call it done. This was at a dealership. No knock on Gilly or 210OELmotor but I watch my techs work. Those two I would trust and I watch them so I might pick up something in case I need it again. Others I watch because I want to make sure they are doing it right. I will consult WIS so I know the procedure and what needs to be done should I have to use others. For the most part, I schedule my work when 210OELmotor is working or I tell them NOT to give it to anyone else.

LaRondo 02-06-2007 06:09 AM

Quote:

Originally Posted by BlackE55 (Post 1409560)
What?!

I just ask Jeeves to adjust it, with a white-gloved hand mind you.

Man, you guys are something. When I went on a trip to Paris with my second '67 200D, about 30 years ago, I replaced the Star with one of those 'souvenir Eifel-Towers'. It was just too funny :P

Well, I never drive with the Star crooked, just for the record.

t walgamuth 02-06-2007 06:23 AM

i saw a benz diesel once with a little tortoise statue on instead of the tri star. i loved it.

i even bought one with that intent but my mrs made so much fun of me i still have the tortoise and have never had any fun with it.

tom w

MS Fowler 02-06-2007 07:11 AM

A lesson I learned long ago is to support the local guy. (I ran an automatic transmission shop and competed against the national guys.)
The franchise people do not need repeat business because the national advertising pulls them in--they want to hammer you hard just once, and never see you again.
The local guy relies on word-of-mouth and repeat business; he is )usually) a member of the community and cannot afford a bad reputation.

t walgamuth 02-06-2007 07:26 AM

good point.

trouble is my indie is a 15 minute drive and they won't do it while i wait so it is time consuming to take it there for an oil change.

i would rather do it myself.

come to think of it i may start doing that anyway.

tom w

Ara T. 02-06-2007 07:39 AM

When you think about it, changing your oil is serious engine work. Would you trust the JiffyLube meatheads to do engine work on your car?

t walgamuth 02-06-2007 08:48 AM

hey....no need to rub it in.

tom w

t walgamuth 02-06-2007 09:50 AM

LOL

tom w

Jim H 02-06-2007 12:51 PM

Quote:

Originally Posted by MS Fowler (Post 1411324)
...support the local guy. The franchise people do not need repeat business because the national advertising pulls them in... The local guy relies on word-of-mouth and repeat business; he is (usually) a member of the community and cannot afford a bad reputation.

Around my neck of the woods ALL of the lube guys, franchise and indy, are members of the community... I've had good results with all.

In the bigger cities, nobody can hear you scream!

MS Fowler 02-06-2007 03:58 PM

buckwheat,
Next thing you'll be telling us is that there have been discussions on " Which is the Best Oil for my Mercedes...?"

truckinik 02-06-2007 11:04 PM

Quote:

Originally Posted by RobTheMod (Post 1409716)
Why would you change the oil at all on one of those?

Kidding.

At any rate, the oil change joints just crack me up. I spend a fair amount of time correcting the work of those places. They like to ruin VW aluminum oil pans.

It's self serving to say this, but I don't care: Either you should be changing your own oil or you should entrust it only to someone you'd have doing any other engine work. That's what an oil change is- engine work. Simple engine work that anyone can learn to do properly; but it is mission critical. You can cause every bit as much engine damage improperly changing oil as you can improperly replacing a timing chain. You wouldn't let the monkeys at Jlube change your timing chain would you?

HEY, HEY,
Don't insult monkeys that way...!
They can more likely, be trained to change oil the right way, a lot easier than the morons, who change it at JIFFY LUBE, and places like it.

t walgamuth 02-07-2007 11:10 PM

Quote:

Originally Posted by buckwheat (Post 1411434)
Good lord, yet another “I’m fed up with Jiffy Lube” thread. This makes # 4,358 just on this forum. Some think by taking drugs they have stumbled on a miraculous streak of originality, like NOBODY has ever posted about Jiffy Lube before.

Enamored with newfound originality, hops in his beat up Ford and it's off to Jiffy Lube at closing time to pick a fight.

True to nature, an argument ensues first with the front line help. Our subject feels invigorated as he escalates it to the managerial level. Although he had to wait a bit as she was in the bathroom.

He first brings up George Bush’s war to the stunned shop kids. Then on to why big oil in general, and Jiffy Lube in particular is to blame. Followed by inane topics like taxes should be higher, the government knows best how to run your life, all corporate profits should go to the government for redistribution directly into politician’s back pockets, on and on. The Luber’s were watching him, knowing something wasn’t quite right.

Forced to listen, poor exasperated Jiffy Luber’s yawn as they reluctantly change the the poor souls' oil. They’ve seen him before one of them whispers. Oh yea, that guy. They all think back in a daze…

Supposedly came in a year or so ago with a 1965 VW Bus painted with flowers. He was pulling a burned up Merc 190 on a trailer. As the story goes, he is on his way to blame his mechanic. Mechanic allowed our friend to run it 50k miles without changing the oil. “It’s not my fault” he claims, popping a Prozac while nervously looked out the corner of his eye. Winks at one of the Luber’s, says “I get them free from the government”.

As he pulls out of the Jiffy Lube in a huff, the staff is screaming, “wait - we’re not done yet”! He thinks it’s the usual everyday heckling as he flips them the bird and off he goes, but ohoh.

Looks like our hapless friend forgot to tie down the beat up little Merc on the trailer as he watches it slowly roll off and out into traffic. Causes a pile up on the busy 5 lane road. All the kids at Jiffy Lube are snickering amongst themselves at the growing spectacle. As the noise grows, so does a large portion of spectators now gathering.

He jumps out in the middle of the road and screams “it’s not my fault – my mechanic didn’t tell me to tie it down”. They large crowd now burst into a howling laughter; press photographers show up and snap more photos of the amused crowd than the wreck itself. In tears he stomps his feet and angrily shouts to the relentless crowd “I’m a professional! I’m an architect or something! Show me some respect or I’ll sue ALL of you”!

They’re on the ground now in hysterics. Jiffy Lube manager re-opens shop from all the commotion and does record business. He threatens a few bystanders and gets the little Merc back on the trailer, and heads over to his lawyer’s office. But alas.

The VW Bus burns a piston and explodes just as he’s pulling in to the parking lot. He kicks his door open in a rage, door falls off into the lawyers flower bed.

Between writing checks to the lawyer, he posts on various BBs and complains some members are unfairly “picking on him”. Lawyer quietly notes the shift keys are busted on his 1993 TI-386 Laptop

is that you kamil?

tom w

t walgamuth 02-09-2007 09:07 PM

Oh by the way.

I noted a jiffy lube today on my way to muncie and the place i am fed up with is actually a "Quicky's Quick Lube".

I don't think I have ever actually frequented a Jiffy Lube.

Tom W

aklim 02-09-2007 09:11 PM

I just went to Jiffy Lube. Didn't hurt at all. I have 4 gals so I don't want to screw with it in the winter. I made sure they did not use anything on my drain. I gave them the drain tube and watched them insert it. When it was done, They gave it back to me and capped it by hand. Next, they took off the filter and they tightened it. I finished the tightening by myself since with the Powerstroke you have to tighten it till it can go no more or it will leak. Watched them fill the oil I brought it to the right amount and paid them and left.

Brian Carlton 02-09-2007 09:15 PM

Quote:

Originally Posted by t walgamuth (Post 1415151)
Oh by the way.

I noted a jiffy lube today on my way to muncie and the place i am fed up with is actually a "Quicky's Quick Lube".

I don't think I have ever actually frequented a Jiffy Lube.

Tom W

Well then, that explains it............Jiffy Lube is a professional outfit...........;)

aklim 02-09-2007 09:18 PM

Quote:

Originally Posted by Brian Carlton (Post 1415160)
Well then, that explains it............Jiffy Lube is a professional outfit...........;)

Yes, but professional what?

Ara T. 02-09-2007 11:28 PM

Quote:

Originally Posted by t walgamuth (Post 1413324)
is that you kamil?

tom w


By god does he have an imagination!

t walgamuth 02-10-2007 07:30 AM

he may be the next hemmingway!

tom w

aklim 02-10-2007 09:21 AM

Quote:

Originally Posted by t walgamuth (Post 1415448)
he may be the next hemmingway!

tom w

Which one?

There is the writer and the playmate http://www.cnn.com/SHOWBIZ/9607/02/hemingway/index.html

t walgamuth 02-10-2007 10:33 AM

i was thinking the one with the whiskers.

tom w


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