They told me they were having internal problems posting photos. After three calls and three weeks, they could not get it done. When I demanded a refund, they referred me to their refund policy which states that they will not issue a refund for any reason. Even when they charge for a service they can't deliver!

Anyone else have an unlawful experience with them? Thanks for allowing this fuming rant. K

If you used a CC, dispute it.

May not help, but it will annoy them !!!!!

__________________
KLK, MCSE

1990 500SL

I was always taught to respect my elders.
I don't have to respect too many people anymore.

There has been a firm in North Jersey that has been advertising the same 2 Benzes for months except the cars DO NOT exist! When you call they say, "Sure dude! C'mon over for a Test Drive!" and whe you arrive they say "Damn, Louie just sold both of 'em last night, how about this Bondo Queen right here, Yep! only 90K miles on her (with a speedo that does not match the rest of the cluster instruments in age or wear)...

I emailed Autotrader about this, sent copies of the Consumer Affairs report charging same offense but they keep taking their ads...

Dispute with your CC and they will back you, but AT will never allow you to list or purchase theu them again, but who needs 'em?

Auto Traitor?

__________________
" We have nothing to fear but the main stream media itself . . . ."- Adapted from Franklin D Roosevelt for the 21st century

OBK #55

1998 Lincoln Continental - Sold
Max 1984 300TD 285,000 miles - Sold
The Dee8gonator 1987 560SEC 196,000 miles - Sold
Orgasmatron - 2006 CLS500 90,000 miles
2002 C320 Wagon 122,000 miles
2016 AMG GTS 12,000 miles

Good One!

Right up there with Home Despot!

You mean like:
Rat Shack (Radio Shack).
AutoZoo (Autozone) (Who replaced UnWise AutoParts (Nationwise Autoparts))

As the others said, I'd try taking it up with your credit card company. Otherwise (and without knowing how things work in your state) I'd suggest the Better Business Bureau or (if you're really angry) your state's Attorney General.

I know that here in Indiana the Attorney General can usually get action with a phone call.

Fact is, no matter what their "policy" states, they can't charge for services they haven't delivered. When you buy a used car from me, and I state that you're buying it "as is, no warranty", you can't ask for a refund but I sure as heck still need to give you the car. Theft of Services is somewhat different, but no much. Stick it to them.

__________________
'88 300SE | Midnight Blue | 237k
'09 Subaru Impreza | red | 0k

My girlfriend paid to have her car listed for 8 weeks on autotrader. they "expired" the listing after 4 weeks. no email or nothing. no reimbursement.

__________________


1980 500SE/AMG Euro
1981 500SEL Euro
1982 380SEL
1983 300TD
1983 500SEC/AMG Euro
1984 500SEC
1984 300TD Euro
1986 190E 2.3-16
1986 190E 2.3
1987 300D
1997 C36 AMG
2003 C320T 4matic

past: 1969 280SE 4.5 | 1978 240D | 1978 300D | 1981 300SD | 1981 300SD | 1982 300CD | 1983 300CD | 1983 300SD | 1983 380SEC | 1984 300D | 1984 300D | 1984 300TD | 1984 500SEL | 1984 300SD | 1985 300D | 1986 300E | 1986 560SEL | 1986 560SEL/Carat | 1987 560SEC | 1991 300D 2.5 | 2006 R350